Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $45,000.00
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Paid Time Off
weekly pay
Paid training
Career Development
Job Description
This job opening is with a well-established property management company that specializes in overseeing a diverse portfolio of residential and commercial properties. The company is committed to maintaining high standards of service and facility management, ensuring a welcoming and safe environment for residents and clients. Known for its emphasis on employee development and comprehensive benefits, this organization supports a culture of growth, teamwork, and professional excellence. With a focus on operational efficiency and community engagement, the company continually invests in training and career development opportunities for its staff, promoting a positive workplace and service-oriented approach.
The role being offered is a full-time Front Desk Manager position with an annual salary of $45,000. This position is critical to the effective operation and customer service excellence of the properties managed by the company. The Front Desk Manager will primarily work afternoons and weekends, providing essential support and supervision at the front desk while ensuring the facility is well maintained and operational. The ideal candidate thrives in fast-paced environments, can work independently, and has experience supervising teams. The role demands strong interpersonal skills, including the ability to make eye contact, welcome guests warmly, and foster positive relationships with residents, vendors, and staff.
As a Front Desk Manager, the individual will play a pivotal role in hiring, training, and mentoring the front desk team to uphold the company's values and operational standards. Responsibilities include managing team schedules, coordinating meetings and trainings, and maintaining a clean and orderly facility through effective operating systems and checklists. The manager will serve as the primary liaison for facility maintenance, repairs, and cleaning, coordinating closely with building management and vendors. Additionally, the position involves conducting daily inspections, promptly addressing resident inquiries and requests, and facilitating smooth contractor interactions. This role requires someone who is detail-oriented, proactive, and capable of multitasking while fostering a welcoming and efficient front desk environment.
The company values employees who demonstrate traits such as hospitality management, teamwork, mentoring, and financial management. There is an emphasis on accuracy, scheduling skills, and client relationship management, making this an excellent opportunity for individuals looking to advance their careers in property management and customer service. Employees have access to an array of benefits, including health, dental, and vision insurance options, paid time off starting from day one, and various discounts and reimbursements, demonstrating the company’s commitment to employee well-being and growth. Furthermore, the company offers career development programs through its NFC University, providing continuous learning and progression opportunities.
This role demands a strong commitment to following company policies, including HR and risk management protocols, and a readiness to cover shifts as needed to maintain proper staffing. It is an excellent position for a self-motivated professional looking to take on responsibility in a dynamic and supportive environment, ensuring the success of the property and satisfaction of its residents and guests.
The role being offered is a full-time Front Desk Manager position with an annual salary of $45,000. This position is critical to the effective operation and customer service excellence of the properties managed by the company. The Front Desk Manager will primarily work afternoons and weekends, providing essential support and supervision at the front desk while ensuring the facility is well maintained and operational. The ideal candidate thrives in fast-paced environments, can work independently, and has experience supervising teams. The role demands strong interpersonal skills, including the ability to make eye contact, welcome guests warmly, and foster positive relationships with residents, vendors, and staff.
As a Front Desk Manager, the individual will play a pivotal role in hiring, training, and mentoring the front desk team to uphold the company's values and operational standards. Responsibilities include managing team schedules, coordinating meetings and trainings, and maintaining a clean and orderly facility through effective operating systems and checklists. The manager will serve as the primary liaison for facility maintenance, repairs, and cleaning, coordinating closely with building management and vendors. Additionally, the position involves conducting daily inspections, promptly addressing resident inquiries and requests, and facilitating smooth contractor interactions. This role requires someone who is detail-oriented, proactive, and capable of multitasking while fostering a welcoming and efficient front desk environment.
The company values employees who demonstrate traits such as hospitality management, teamwork, mentoring, and financial management. There is an emphasis on accuracy, scheduling skills, and client relationship management, making this an excellent opportunity for individuals looking to advance their careers in property management and customer service. Employees have access to an array of benefits, including health, dental, and vision insurance options, paid time off starting from day one, and various discounts and reimbursements, demonstrating the company’s commitment to employee well-being and growth. Furthermore, the company offers career development programs through its NFC University, providing continuous learning and progression opportunities.
This role demands a strong commitment to following company policies, including HR and risk management protocols, and a readiness to cover shifts as needed to maintain proper staffing. It is an excellent position for a self-motivated professional looking to take on responsibility in a dynamic and supportive environment, ensuring the success of the property and satisfaction of its residents and guests.
Job Requirements
- High school diploma or equivalent
- Experience in supervising or managing staff preferred
- Ability to work afternoons and weekends
- Strong communication and interpersonal skills
- Ability to make eye contact and provide welcoming customer service
- Must be legally authorized to work in the US
- Willingness to adhere to company policies and procedures
- Ability to cover shifts and manage scheduling
- Availability for full-time employment
- Positive attitude and proactive work ethic
Job Qualifications
- Experience in supervising others
- Strong interpersonal and communication skills
- Ability to work independently in a fast-paced environment
- Proficiency in scheduling and team coordination
- Knowledge of facility maintenance processes
- Detail-oriented with excellent organizational skills
- Ability to facilitate training and mentoring
- Customer service and client relationship skills
- Basic financial management knowledge
- Previous hospitality or property management experience preferred
Job Duties
- Assist in hiring, training, and mentoring a team that will follow the companys mission and brand standards
- Supervise staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage
- Create operating systems and checklists to ensure a well-maintained, clean facility
- Be the primary point of contact for facility maintenance, repairs, and cleaning
- Conduct thorough daily facility inspections and promptly communicate operational malfunctions to building management
- Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns
- Coordinate all facility reservations
- Facilitate contractor check-ins and check-outs, and cultivate relationships with the companys preferred vendors
- Assist in the preparation of the community events required by the building
- Stay abreast of industry standards, technology, and trends
- Perform other duties as assigned that relate to the success of the property
- Work exclusively at the front desk
- Follow all HR and Risk Management Company Policies
- Perform miscellaneous job-related duties as assigned
- Cover shifts for team members to ensure proper staffing requirements are maintained
- Use the Company Approved Team Scheduler to ensure payroll budget compliance
Job Criteria
Experience
No experience required
Job Location
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