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Hotel Manager Job Description Template

A Hotel Manager ensures smooth operation of the establishment. One of the main duties is to provide an exceptional experience for all guests. A Hotel Managers task include but are not limited to leading and training staff, supervising daily operations, analyzing performance metrics and budget planning.

You can optimize the hiring process at your establishment by copying our Hotel Manager Job Description. The only thing you need to do is tailor to your requirements and post the job. If you want to write your unique job description, follow the steps below the template and you will quickly start interviewing ideal candidates for the Hotel Manager position.

We are looking for an experienced hotel manager to lead our team at [Hotel Name]. The role involves strategic planning, staff coordination and financial management to ensure guest satisfaction. The ideal candidate should have strong leadership, problem-solving skills and an understanding of the hospitality industry.

Salary: $75,000.00 -$80,000.00

Required Experience: Minimum of 6 years of hospitality experience

Degree: Bachelor’s degree in hospitality management, business administration or relevant field

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Referral program

Retirement plan

Vision insurance

Schedule: Full-time, flexible hours based on the hotel’s needs, including weekends and holidays, on-call availability required

Responsibilities of the Hotel Manager

Handle all training with employees to ensure the hotel standards remains high

Communicate with all department managers

Handle all guest complaints maintaining a satisfactory impression

Complete monthly supply inventories to ensure adequate supplies

Inspect the establishment’s facilities on a regular basis and ensure strict compliance with health and safety standards

Hotel Manager Skills & Requirements

Outstanding interpersonal & communication skills

Strong organizational skills

Attention to detail

Strong leadership skills with a leadership style that must align with our values

Hotel Manager Education & Qualifications

Minimum 2 years of hotel management experience

Bachelor’s degree in hospitality management desirable

Hotel Manager Responsibilities

The responsibilities of a Hotel Manager are similar across the board, however, keep in mind to adjust this section to your establishment. There might be some peculiar responsibilities that you wish to list.

  • Create and execute strategic plans for the hotel’s success
  • Coordinate and oversee the work of hotel staff to ensure efficient operations
  • Manage financial aspects, including budgeting, financial reporting and cost control
  • Uphold and enforce the hotel’s standards for quality and customer service
  • Address and resolve operational challenges with a proactive and solution-oriented approach
  • Oversee customer relations, addressing guest concerns with professionalism and courtesy
  • Inspect the establishment’s facilities on a regular basis and ensure strict compliance with health and safety standards

Hotel Manager Skills & Qualifications

When it comes to skills and requirements, we want to emphasize that the leadership style you are searching for needs to align with your company’s values. While some prefer a leader others prefer a manager.

  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Strong leadership and training experience
  • In-depth knowledge of the hospitality industry and local market
  • Understanding of hotel management best practices and relevant laws
  • Professional and welcoming demeanor

Hotel Manager Experience Requirements

We won’t interfere with the way you select candidates, but our experienced Human Resources experts have said that they would hire passion and motivation over an exact number of years spent in the field. We are aware that this is a management position that won’t allow you to hire people without any previous experience, but what we are trying to suggest is to be a tad flexible when it comes to the years of experience in hotel management.

  • Minimum of three years of experience in hotel management
  • Five years of experience in other hospitality or restaurant positions

Hotel Manager Education and Certifications

Even though some Hotel Managers didn’t complete their education and are providing outstanding hospitality experience, it is an industry standard to require someone with at least a bachelor’s degree.

  • Bachelor’s degree in Hotel Management, Hospitality Management, Business Administration or relevant field
  • Additional certifications in hospitality management are a plus

Hotel Manager Salary Expectations

A number of hospitality professionals aim to work as hotel managers due to the lucrative earnings this position brings. The average base salary for a Hotel Manager in the United States is $6,399.17 a month or $76,790 per year, according to the Bureau of Labor Statistics (BLS).

To get more information about the earnings potential check out our Hotel Manager Salary Overview.

Hotel Manager Job Description FAQs

Job descriptions that are like the Hotel Manager job description are the ones of similar positions to this one. So, if you are looking to find more information on those please check out: Hotel General Manager, Restaurant Manager, Event Manager or check out the complete list of available job descriptions here 

A good Hotel Manager has leadership skills, attention to detail, excellent customer service skills, decision-making abilities and a business mindset. 

A Hotel Manager works with different hotel employees, including receptionists, kitchen staff, maids, office employees. But that is not all a Hotel Manager works with external parties such as suppliers, travel agencies, and event/conference planners.