Job Overview
Compensation
Salary
Range $60,000.00 - $75,000.00
Benefits
competitive pay
bonus potential
Paid Time Off
Free bachelor's degree
scholarship programs
Tuition Reimbursement
career advancement
Professional Development
medical benefits
Health and wellness programs
401k Retirement Plan
Employee Discounts
Free Meals
Job Description
Our company is a leading player in the fast-paced restaurant industry, known for delivering exceptional dining experiences and fostering a vibrant work environment. We pride ourselves on our strong corporate culture that emphasizes equity, inclusion, and belonging. With a commitment to quality and excellence, we have established a reputation for setting high standards that others aspire to reach. We are dedicated to innovation and continuous improvement, utilizing cutting-edge digital tools and platforms to enhance our operations and customer engagement. Our team is comprised of passionate professionals who are empowered to grow and succeed in their careers through comprehensive training, mentorship, and development programs. We offer competitive compensation, extensive benefits, and opportunities for career advancement within a supportive and dynamic organizational culture.
As the Restaurant General Manager, you will play a critical leadership role, managing a dynamic team and ensuring the highest level of customer satisfaction. You will be responsible for recruiting, onboarding, and training the best talent while fostering a culture that supports personal growth and team success. This role requires a hands-on approach in managing daily operations, from scheduling and financial analysis to customer engagement and conflict resolution. You will lead product rollouts and instill the core standards of excellence, known as CHAMPS, across your management team. Your ability to analyze performance metrics, manage budgets, and implement effective strategies will directly impact the restaurant's profitability and operational success. The role involves working a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, offering a balanced and rewarding work experience.
In this position, you will also champion the company’s culture and values, promoting a workplace environment where equity, inclusion, and belonging are paramount. You will be recognized for developing top-performing teams by motivating and rewarding outstanding performance regularly. You will have direct interaction with customers to promptly resolve any issues, ensuring a top-tier experience. In addition, you will stay abreast of competitive industry trends, striving to not only meet but exceed the standards set by competitors, especially in digital presence and loyalty programs. This role offers a unique opportunity to make a significant impact on the team’s achievements and the restaurant’s success while being supported with comprehensive benefits and professional development opportunities. The salary range for this role is $60,000 to $80,000 per year, varying by geographic location and experience.
As the Restaurant General Manager, you will play a critical leadership role, managing a dynamic team and ensuring the highest level of customer satisfaction. You will be responsible for recruiting, onboarding, and training the best talent while fostering a culture that supports personal growth and team success. This role requires a hands-on approach in managing daily operations, from scheduling and financial analysis to customer engagement and conflict resolution. You will lead product rollouts and instill the core standards of excellence, known as CHAMPS, across your management team. Your ability to analyze performance metrics, manage budgets, and implement effective strategies will directly impact the restaurant's profitability and operational success. The role involves working a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, offering a balanced and rewarding work experience.
In this position, you will also champion the company’s culture and values, promoting a workplace environment where equity, inclusion, and belonging are paramount. You will be recognized for developing top-performing teams by motivating and rewarding outstanding performance regularly. You will have direct interaction with customers to promptly resolve any issues, ensuring a top-tier experience. In addition, you will stay abreast of competitive industry trends, striving to not only meet but exceed the standards set by competitors, especially in digital presence and loyalty programs. This role offers a unique opportunity to make a significant impact on the team’s achievements and the restaurant’s success while being supported with comprehensive benefits and professional development opportunities. The salary range for this role is $60,000 to $80,000 per year, varying by geographic location and experience.
Job Requirements
- Minimum of 5 years of experience in restaurant or retail management
- Proven ability to manage and develop teams effectively
- Proficient in financial analysis including P&L
- Skilled in using digital tools and platforms
- Excellent communication skills
- Understanding of restaurant maintenance programs
- Commitment to equity, inclusion, and belonging initiatives
- Experience in staff recruitment and training
- Ability to manage change and support change initiatives
- Knowledge of corporate policies and safety standards
Job Qualifications
- Minimum 5 years of experience in restaurant or retail management
- Proven track record in people management and team development
- Strong ability to improve performance through P&L analysis
- Proficiency in digital tools and platforms
- Exceptional written, verbal, and interpersonal communication skills
- Solid understanding of restaurant maintenance programs
- Commitment to promoting a culture of equity, inclusion, and belonging
- Demonstrated success in recruiting, training, and motivating teams
- Experience in managing change and adapting to business needs
- Knowledge of corporate policies and Occupational Health and Food Safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Leads
- Develop and oversee comprehensive training plans for Assistant Managers, Shift Leaders, and Team Member Trainers
- Recognize and reward outstanding Team Member performance while promoting a culture of equity, inclusion, and belonging
- Address and resolve conflicts promptly to maintain a positive work environment
- Engage personally with customers to resolve issues swiftly and ensure positive experiences
- Strategically schedule staff to optimize customer service and lead product rollout meetings
- Analyze financial performance, manage budget, and develop strategies to maximize profitability
- Monitor competitor activities and implement strategies to exceed their standards including digital presence and loyalty programs
Job Location
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