Room Attendant - Sable Hotel at Navy Pier

United Service Companies is a reputable organization dedicated to providing top-notch facility and hospitality services, with a focus on creating clean, safe, and welcoming environments for clients and guests. As a company, they prioritize diversity, equity, and inclusion, fostering a workplace culture where all employees are respected and valued for their unique perspectives and contributions. United Service Companies uphold strong commitments to equal employment opportunities without discrimination, ensuring a supportive environment for all staff. Known for emphasizing employee well-being, the company also complies thoroughly with legal standards such as the Americans with Disabilities Act and the Pregnant Workers Fairness Act, providing reasonable accommodations to all qualified employees and applicants.

The Housekeeper role at United Service Companies is an essential position aimed at maintaining the cleanliness and aesthetic appeal of hotels that they service. This role is vital in delivering high-quality hospitality experiences to guests by ensuring that hotel rooms and public areas meet strict cleanliness standards. The Housekeeper performs a variety of cleaning tasks including routine upkeep such as making beds, sweeping, mopping, vacuuming, dusting, and polishing both guestrooms and public spaces. Additionally, this position involves deep cleaning activities on a regular schedule, restocking housekeeping stations, assisting with linen management, and attending to guests' specific requests effectively and courteously.

Beyond the physical cleaning duties, the Housekeeper plays an important role in guest satisfaction by proactively attending to guest needs with professionalism and courtesy. This role requires vigilance in identifying maintenance issues or damages within rooms and reporting these promptly to management. It also involves care for company equipment, strict adherence to health and safety guidelines, and commitment to upholding the established hotel standards and policies.

The position demands physical stamina as it requires continuous standing, walking, bending, and lifting objects up to 50 pounds, with repetitive movements throughout the workday. Candidates must be able to work productively both independently and as part of a team, demonstrating outstanding communication skills and the ability to manage challenges positively. Educationally, the role requires a minimum of a High School Diploma or GED, along with previous cleaning experience preferably in the hospitality industry. English language proficiency at an average level in reading, writing, and speaking is also necessary for effective communication.

Working at United Service Companies gives the Housekeeper the chance to be part of a company devoted to diverse and inclusive employment practices while contributing to memorable guest experiences at the hotels they maintain. This full-time role emphasizes reliability, attention to detail, and a positive customer service attitude, all of which are crucial to successful performance. Potential employees can expect a fair, supportive work environment focused on personal and professional growth, enhanced by the company’s mission of delivering excellent service and fostering a respectful workplace.