Oakmont Senior Living logo

Marketing Coordinator

Salinas, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.00 - $26.00
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Work Schedule

Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid Personal Days
Paid sick leave
holidays off
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance

Job Description

INSERT COMMUNITY NAME is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, this community is dedicated to providing exceptional quality, comfort, and care through five-star services and amenities. Residents at INSERT COMMUNITY NAME enjoy a rewarding lifestyle that balances individualized comprehensive support with the promotion of continuing independence. The community fosters meaningful lifestyles and relationships with residents, their families, and team members by developing a winning culture centered on core values such as Authenticity, Teamwork, Compassion, Commitment, and Resilience.

Oakmont Management Group, headquartered in Irvine, California, is a distinguished leader in the senior living industry. Managing a robust portfolio of communities under the Oakmont Senior Living and Ivy Living brands, OMG serves thousands of seniors across California, Nevada, and Hawaii. The group is known for cultivating an atmosphere of family and community among team members, residents, and their families, recognizing that caring and meaningful relationships form the foundation of a rewarding life. Their team is carefully selected based on skills, experience, and passion for working with the elderly. This commitment to excellence is reflected in the joy and laughter that permeate their communities alongside a dedicated pursuit of high standards in service.

The Marketing Coordinator position at INSERT COMMUNITY NAME plays a critical role in supporting the Marketing Department through handling administrative duties, organizing community events, and managing inquiries from potential residents. Working Tuesday through Saturday from 8:30 am to 5:00 pm, the Marketing Coordinator earns a competitive pay range between $24.00 and $26.00 per hour. This role demands a dynamic individual who can maintain thorough knowledge of the community's offerings, provide excellent tours to prospective residents, and ensure a smooth transition for new move-ins.

Key responsibilities include acting as a liaison for new residents and their families to foster a welcoming and supportive environment, managing the documentation and follow-up process for inquiries, and assisting with marketing events and campaigns. The role requires flexibility, adaptability to change, and the ability to make informed decisions under pressure. The Marketing Coordinator must also maintain compliance with health and safety regulations, including COVID-19 protocols as outlined by Oakmont Management Group.

Beyond the rewarding nature of the role, employees at INSERT COMMUNITY NAME benefit from extensive perks such as medical, dental, and vision insurance, various paid leave options, complimentary meals, bonus opportunities, company-paid life insurance, and retirement savings plans with company matching. Additional benefits include tuition reimbursement, student loan refinancing, pet insurance, employee assistance programs, and financial assistance in emergencies. The opportunity to work with a team passionate about senior care and community development makes this position an ideal fit for motivated individuals seeking a fulfilling career in the senior living industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in marketing or customer service preferred
  • Strong communication and interpersonal skills
  • Proficiency with Microsoft Office and marketing database systems
  • Ability to handle multiple tasks efficiently
  • Must be able to work Tuesday through Saturday from 8:30 am to 5:00 pm
  • Must be able to pass background and health screenings including TB test

Job Qualifications

  • Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects
  • Able to process information and apply common sense understanding to follow and carry out written or oral instructions
  • Able to analyze, solve and respond to problems or concerns
  • Able to count and perform moderately complex math problems
  • Must be highly motivated and able to work independently
  • Able to obtain and maintain valid first aid certification
  • Must pass a criminal background check and health screening tests including physical and TB tests
  • Must comply with health and safety protocols including COVID-19 vaccination, daily screening, surveillance testing, and use of personal protective equipment as required

Job Duties

  • Maintain a thorough knowledge of the property's products and services to effectively and accurately represent the property to referral sources and prospects
  • Walk the community tour route at the start of each day to ensure that the community is ready for daily tours
  • Give community tours as a backup to the Marketing Department
  • Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence as directed
  • Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process as needed
  • Organize, plan and manage all marketing events staying within the approved budget
  • Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community
  • Serve as a liaison for residents and family members new to the community and ensure that all new residents have a smooth transition to their new home
  • Completely and accurately follow a new move-in checklist

Job Criteria

Experience

Mid Level (3-7 years)


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