Coordinator, Event & Operations

The Studio City Event Center, a vital division within the Entertainment Operations sector, is a premier events venue known for hosting a diverse range of performances, conferences, and entertainment experiences. As part of a dynamic entertainment environment, the Studio City Event Center prides itself on delivering seamless and memorable event experiences to clients and guests. The venue is committed to maintaining high standards of operational excellence and customer service, supported by a dedicated team that collaborates to ensure each event runs smoothly from conception to completion. Studio City offers an engaging workplace where coordination, creativity, and meticulous planning converge to create successful event outcomes. The center operates within a fast-paced and dynamic entertainment ecosystem, requiring adaptability and a strong sense of teamwork from its staff.

The role of Coordinator, Event & Operations, is integral to the success of Studio City Event Center events. Reporting directly to the Manager of Event & Operations, this position plays a key support role in the development, implementation, and execution of event programs and activities. The coordinator assists with everything from scheduling and liaising with various departments to on-site event management and post-event billing activities. It is a multifaceted position that requires strong organizational skills, a proactive approach, and the ability to manage multiple aspects of event operations efficiently. This role offers an exciting opportunity to work closely with event managers, promoters, ticketing, finance, and technical teams to deliver exceptional event experiences.

The Coordinator is responsible for assisting in managing the logistical details that ensure the event space and resources are optimally prepared and utilized. This includes coordinating part-time support staff such as ushers, working directly with hirers to understand and finalize their event requirements, and ensuring compliance with show riders and production needs. The Coordinator also liaises with the Ticketing Department to confirm that ticketing plans are appropriately configured before ticket sales commence, ensuring a seamless customer experience. Furthermore, the role involves supporting onsite merchandise sales coordination and promoter equipment management in collaboration with the technical department. Additionally, the Coordinator works closely with the Finance Manager to prepare and monitor event billing, maintaining accurate financial records related to each event.

On the event day, the Coordinator provides essential on-site support by overseeing venue setup according to specifications, responding quickly and effectively to emergencies, managing customer concerns, and escalating issues when necessary to higher-level managers. Flexibility is crucial as the position requires working irregular hours including evenings, weekends, and holidays to align with event schedules. The ideal candidate is a detail-oriented, enthusiastic team player who is a self-starter, capable of juggling multiple tasks while maintaining a positive attitude. Computer literacy, especially in Word, Excel, and PowerPoint, is essential, alongside excellent communication skills in both English and Chinese. Prior experience in an events-related role and familiarity with venue operations will be an advantage for prospective candidates. Ultimately, the Coordinator, Event & Operations role is a foundational position that supports the overall success and reputation of Studio City Event Center's entertainment offerings.