Restaurant Shift Manager

Shake Shack is a renowned hospitality company originating from a humble hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, a prominent figure in the hospitality industry and founder of Union Square Hospitality Group, Shake Shack has grown to become one of the fastest expanding and beloved fast-casual restaurant chains known for its high-quality food and outstanding guest experiences. With a mission to "Stand For Something Good," the company emphasizes putting people first — from its employees to the communities it serves. Shake Shack is deeply committed to ethical practices, community giving, and promoting an inclusive, engaging workplace that supports personal and professional growth. The company culture harnesses a positive, dynamic environment where employees, affectionately called the #ShackFam, enjoy mentorship, leadership training, and abundant opportunities for career advancement within a supportive team-oriented setting.

As a full-time Shift Manager at the Navy Yard location in Washington DC, you will play a pivotal role in shaping the operational success and team performance during your shifts. This leadership role requires you to oversee and manage the flow of service, directing team members to ensure the highest standards of safety, cleanliness, quality, and efficiency are maintained. You will be entrusted with building and leading a cohesive, high-performing team, actively participating in recruitment, interviews, and fostering positive employee relations. Beyond daily operational leadership, you may assist with key functions such as purchasing, receiving, and inventory management, ensuring smooth restaurant operations. Shake Shack values proactive problem-solving abilities and strong communication skills in this role, as effective collaboration and quick, thoughtful decisions directly impact guest satisfaction and team morale. With a starting hourly wage ranging from $22.40 to $26.40, this position offers competitive compensation alongside a comprehensive benefits package aimed at supporting employees' wellbeing and future success. Join Shake Shack and become part of a company that not only takes pride in delivering unmatched hospitality experiences but is also dedicated to standing for positive community impact and cultivating a work culture where every team member can thrive and grow.