Airline Lounges General Manager

Sodexo Live! is a division of Sodexo, a global leader in quality-of-life services, and specializes in creating exceptional experiences at premium airports lounges. Sodexo Live!'s Airport Lounge Segment is dedicated to providing elite passengers with serene and luxurious spaces where they can relax, rejuvenate, and enjoy high-quality food and beverage offerings. Their partnership with premium clients allows them to set the standard for excellence in hospitality within these exclusive environments. At Dulles International Airport in Dulles, VA, Sodexo Live! proudly manages the Lufthansa Lounge, a premium sanctuary for Lufthansa's elite passengers to unwind before their flights. This lounge features a deluxe buffet and a full-service bar designed to deliver a personalized, upscale experience in a calm and comfortable setting.

The General Manager role at the Lufthansa Airlines Lounge is vital in maintaining the high standards and reputation of both Sodexo Live! and Lufthansa. This position is responsible for overseeing all daily operations within the lounge, including managing food and beverage operations managers, supervisors, bartenders, and custodial staff. Unlike typical managerial positions, this is a hands-on leadership role that requires active involvement in daily service operations to ensure every aspect of the guest experience exceeds expectations. The successful candidate will bring extensive food and beverage knowledge, a keen eye for detail, and a strong commitment to delivering outstanding service.

As the General Manager, you will lead a dynamic team dedicated to providing premium hospitality services. The role encompasses financial oversight with a focus on cost control, profit and loss accountability, and inventory management, all essential to running a successful standalone business within the larger Sodexo organization. Sodexo is seeking a polished professional with prior leadership experience in high-end dining or premium hospitality settings who can motivate and develop staff to consistently meet and exceed client standards.

The position offers a competitive salary that is fairly determined based on the candidate’s education, experience, skills, and training. Additionally, Sodexo provides a comprehensive benefits package designed to support employee health, well-being, and career advancement. Working at Sodexo means joining a company committed to diversity, inclusion, and respect for all team members, fostering a workplace where employees feel valued and empowered.

In this role, you will be charged with maintaining client and customer relationships, ensuring compliance with Sodexo’s stringent food safety and operational standards, and actively contributing to the company’s mission of improving quality of life. Sodexo Live! is an employer of choice for professionals seeking to elevate their hospitality career within an innovative and supportive environment. If you have a proven track record of leadership, experience managing premium service environments, and the passion to deliver exceptional guest experiences, this opportunity at the Lufthansa Lounge could be the perfect next step in your career.