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Cashier Assistant (Front End)

Job Overview

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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
hearing aid coverage
pharmacy benefits
behavioral health services
Employee assistance program
Health Care Reimbursement Account
Dependent Care Assistance Plan
short-term disability insurance
long-term disability insurance
accidental death and dismemberment insurance
Life insurance
401(k) Plan
stock purchase plan

Job Description

Costco Wholesale Corporation is a renowned multinational corporation operating a chain of membership-only warehouse clubs. Known for its commitment to delivering quality products at low prices, Costco serves millions of members worldwide and has established itself as a leader in the retail sector. The company emphasizes customer satisfaction, operational efficiency, and employee welfare, offering a supportive and dynamic work environment. As a warehouse club, Costco provides a variety of goods including groceries, electronics, clothing, and household items, all under one roof, with a focus on bulk sales and value. Employment at Costco is known to offer comprehensive benefits, competitive wages, and opportunities for growth in a stable corporate environment.

The role in focus is that of a Member Order Packer, a critical position in the front-end operations of the warehouse. This role involves packing member orders efficiently, ensuring items are properly boxed and transferred to carts for cashiers to scan smoothly. The Member Order Packer not only handles physical packing but also plays a key member service role by greeting members, assisting with loading orders, and answering questions regarding packing preferences or promotions. This position requires attention to detail to check packaging for tampering and to follow all safety and security protocols meticulously.

Beyond packing duties, the role encompasses maintaining cleanliness and safety in the front-end and parking area, retrieving carts, and supporting the overall flow of operations by running for items such as merchandise or supplies as requested by cashiers. The Member Order Packer contributes to a positive member experience by ensuring smooth transaction processes and assisting members with loading their vehicles when appropriate. This role demands physical stamina and the ability to operate equipment and machinery safely. Part of the role also includes setup and closing responsibilities, reinforcing the importance of teamwork and adherence to departmental procedures.

As a position at Costco, this job comes with a comprehensive benefits package that includes health benefits such as medical, dental, vision, hearing aid, pharmacy, and behavioral health services; employee assistance programs; health care reimbursement accounts; dependent care assistance plans; as well as short-term and long-term disability insurance, life insurance, AD&D insurance, 401(k) plans, and a stock purchase plan for eligible employees. Costco values open availability to meet business needs and requires proof of authorization to work in the United States, ensuring compliance with legal employment standards.

This position is ideal for individuals who enjoy working in a fast-paced retail environment, value providing excellent customer service, and are physically capable of handling the demanding tasks associated with order packing and front-end operations. The role offers a unique opportunity to be a part of a globally recognized company that values its employees and members alike, providing a stable and rewarding workplace experience.

Job Requirements

  • High school diploma or equivalent
  • Prior retail or warehouse experience preferred
  • Ability to work in a fast-paced environment
  • Ability to operate warehouse equipment
  • Physical ability to perform manual tasks
  • Ability to follow safety and security procedures
  • Open availability to meet business needs
  • Proof of authorization to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • Prior retail or warehouse experience preferred
  • Strong customer service skills
  • Ability to work in a fast-paced environment
  • Good communication skills
  • Attention to detail
  • Ability to operate warehouse equipment
  • Physical stamina and endurance
  • Ability to work flexible hours and open availability

Job Duties

  • Greets members
  • helps members load order onto conveyor belt
  • determines member packing preferences
  • answers questions
  • relates information on special promotions
  • thanks members
  • assists cashier by counting items left in cart
  • checking under items and positioning them for scanning
  • Packs member orders into boxes and loads to a separate cart or flatbed
  • Checks packaging for tampering
  • Follows all safety and security procedures
  • Follows proper departmental procedures for performance of duties
  • Assists members loading orders into the car when appropriate
  • Runs for items such as merchandise, boxes, register supplies, and item numbers as requested by cashiers to keep lines moving smoothly
  • Maintains cleanliness of register area and general front end area
  • Cleans spills and trip hazards immediately
  • Retrieves carts and flatbeds from the parking area using a rope with clasping hook, pushing no more than 10 carts together
  • Keeps the lot area free of debris and sweeps in front of the building
  • Performs set up and closing duties for the department, such as returning products, collecting paperwork, stocking registers, and cleaning area
  • Ensures proper cleanup and disposal of hazardous materials
  • Ability to operate vehicles, equipment or machinery
  • Assists with department duties as necessary
  • Assists in other departments of the warehouse as necessary

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