Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
performance bonuses
Job Description
Dexterra Group is a leading provider of infrastructure and built asset services, with a history spanning over 75 years. The group is comprised of companies that were originally independent but have since united to form a powerhouse in supporting vital infrastructure. Their expertise lies in delivering exceptional performance and productivity enhancements for their clients, driven by dedicated professionals who bring the right skills and experience tailored to regional needs. Dexterra Group operates with a commitment to excellence, reliability, and client satisfaction, ensuring that complex assets and infrastructures function optimally to meet day-to-day operational challenges.
The company is currently seeking a Site Manager to oversee a state-of-the-art workforce accommodations facility under their management. This facility, initially launching with about 500 rooms and planned to scale rapidly to over 4,000 rooms, demands a seasoned leader with a proven track record in managing large and complex hospitality or accommodation operations. The Site Manager role is vital for ensuring operational success, safety, and superior guest experiences. Reporting directly on all activities, the Site Manager will provide strategic leadership and hands-on oversight for facilities maintenance and overall site operations.
Key aspects of the role include not only maintaining high standards in client and guest satisfaction but also fostering a service-driven, high-performing team culture with a strong emphasis on safety. The Site Manager will be responsible for the entire operational lifecycle of the accommodations facility, including quality assurance in food service, cleanliness, and health and safety compliance. Additionally, the role involves financial stewardship through revenue forecasting, budget management, and cost control, ensuring the profitability and sustainable growth of the facility.
This leadership position requires a commitment to safety protocols and includes mandatory drug, alcohol, and fit-to-work testing as employment conditions. The ideal candidate will exhibit strong ownership, accountability, and a deep commitment to operational excellence, aligning with Dexterra Group’s values and strategic goals. This is an exciting opportunity for a senior leader who thrives in a fast-paced, scaling environment, leading diverse teams to deliver outstanding hospitality services and operational outcomes.
The company is currently seeking a Site Manager to oversee a state-of-the-art workforce accommodations facility under their management. This facility, initially launching with about 500 rooms and planned to scale rapidly to over 4,000 rooms, demands a seasoned leader with a proven track record in managing large and complex hospitality or accommodation operations. The Site Manager role is vital for ensuring operational success, safety, and superior guest experiences. Reporting directly on all activities, the Site Manager will provide strategic leadership and hands-on oversight for facilities maintenance and overall site operations.
Key aspects of the role include not only maintaining high standards in client and guest satisfaction but also fostering a service-driven, high-performing team culture with a strong emphasis on safety. The Site Manager will be responsible for the entire operational lifecycle of the accommodations facility, including quality assurance in food service, cleanliness, and health and safety compliance. Additionally, the role involves financial stewardship through revenue forecasting, budget management, and cost control, ensuring the profitability and sustainable growth of the facility.
This leadership position requires a commitment to safety protocols and includes mandatory drug, alcohol, and fit-to-work testing as employment conditions. The ideal candidate will exhibit strong ownership, accountability, and a deep commitment to operational excellence, aligning with Dexterra Group’s values and strategic goals. This is an exciting opportunity for a senior leader who thrives in a fast-paced, scaling environment, leading diverse teams to deliver outstanding hospitality services and operational outcomes.
Job Requirements
- Minimum 5 years of relevant hospitality or accommodations management experience
- Proven track record in senior operational leadership roles
- Post-secondary education in business, hospitality, or related field
- Strong financial management skills including budgeting and forecasting
- Proficiency with Microsoft Office applications and hospitality management systems
- Ability to lead and develop teams in a fast-growth environment
- Must pass drug, alcohol, and fit-to-work testing as a condition of employment
Job Qualifications
- Has 5+ years of progressive hospitality or accommodations management experience, ideally in large-scale hotels, resorts, workforce accommodations, or comparable environments
- Has held senior operational leadership roles with accountability for multiple service streams
- Possesses post-secondary education in business, hospitality, or a related discipline
- Demonstrates strong financial acumen, including budgeting, forecasting, and revenue analysis
- Is highly proficient with Microsoft Office and experienced with hospitality or facilities management systems
- Exhibits a high degree of ownership, empathy, customer service, and responsiveness to guest and client needs
- Is comfortable operating in fast-growth, high-complexity environments and leading teams through scale-up
Job Duties
- Provide overall leadership and accountability for daily site operations and long-term performance
- Ensure maximum client and guest satisfaction through consistent, high-quality hospitality services
- Uphold and enforce Dexterra standards related to food quality, service consistency, cleanliness, and Health & Safety programs
- Lead and support hiring initiatives, onboarding, and performance management in collaboration with Human Resources
- Deliver financial oversight, including revenue forecasting, budget development, and cost control
- Develop and manage staffing plans and schedules aligned with client forecasts and operational demand
- Ensure profitability and financial discipline through strict adherence to approved budgets
- Provide clear direction and delegation to support smooth daily operations across all departments
- Act as the primary point of accountability for the client relationship and operational outcomes
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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