General Manager

Job Overview

diamond

Benefits

competitive salary
Performance bonus
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities

Job Description

Dimension Hospitality is a leading hospitality company known for operating a diverse portfolio of hotels with a focus on delivering exceptional guest experiences and operational excellence. They operate in the hotel industry with a commitment to not only providing comfortable accommodation but also creating memorable stays that guests cherish. With a culture that values collaboration, innovation, and integrity, Dimension Hospitality empowers its teams to lead with heart and precision, driving success through strong leadership and a dedication to brand standards. The company supports its employees with competitive salaries, performance bonuses, and a comprehensive benefits package designed to enhance life both inside and outside the workplace. This supportive environment enables hotel leaders to thrive and foster teams that take pride in their contributions to the hospitality experience.

The Role: As a Hotel General Manager at Dimension Hospitality, you will be entrusted with full responsibility for the hotel's overall operation. This includes managing guest experience, team engagement, financial performance, and ensuring brand excellence is maintained across all departments. The position demands a hands-on leader who leads with a people-first approach, setting the tone for service excellence and organizational culture. Your leadership will inspire department heads and frontline teams to deliver outstanding service, while your strategic oversight will drive profitability and sustainable business growth. You will be accountable for the profit and loss statements, budgeting, forecasting, and profitability strategy that align with corporate goals. Moreover, you will ensure adherence to brand standards, safety regulations, and operational policies to maintain high quality and compliance. As a visible leader, you will engage directly with guests, employees, and corporate partners to foster a collaborative and high-performing environment. This role comes with the autonomy to manage the hotel your way, supported by a strong brand and leadership team dedicated to your success. If you are passionate about hospitality, thrive in leadership, and are ready to lead a hotel that you can be proud of, this opportunity with Dimension Hospitality offers a fulfilling career path with competitive compensation and benefits.

Job Requirements

  • Proven experience as a hotel general manager or significant time as an assistant general manager
  • Strong knowledge of hotel operations and financial management
  • Excellent leadership and team building skills
  • Effective communication and interpersonal abilities
  • Ability to remain calm under pressure and make decisive decisions
  • Passion for guest service and hospitality excellence
  • Flexibility to work varied hours including weekends and holidays

Job Qualifications

  • Proven experience as a hotel general manager or strong assistant general manager ready for the next step
  • Deep understanding of hotel operations and financial performance
  • A leadership style that builds trust, accountability, and pride
  • Calm under pressure and decisive when it counts
  • Passion for hospitality and creating unforgettable guest moments

Job Duties

  • Lead daily hotel operations with a hands-on, people-first approach
  • Drive guest satisfaction, reputation scores, and repeat business
  • Own the profit and loss statements, budgets, forecasts, and profitability strategy
  • Build, coach, and inspire department leaders and frontline teams
  • Ensure brand standards, standard operating procedures, and safety compliance are met
  • Partner with sales, revenue management, and corporate teams to drive performance
  • Be visible on the floor, with guests, and with your team

Job Criteria

Experience

Mid Level (3-7 years)


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