Engineer

Midland, TX, USA|

Job Overview

Compensation

Hourly

Range $17.00 - $20.00

Benefits

hotel discounts

weekly pay

Paid Time Off

Retirement Options

Referral bonuses

career advancement

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Residence Inn Midland, TX is part of the MCR family, which stands as the third-largest hotel owner-operator in the United States. Founded in 2006, MCR boasts a portfolio valued at $5.0 billion encompassing 148 premium-branded hotels with over 22,000 guestrooms spread across 37 states and 106 cities. With offices in New York City, Dallas, Chicago, and Richmond, Virginia, MCR operates under nine Marriott brands, eight Hilton brands, and several independent unflagged hotels. This extensive network is supported by more than 7,000 dedicated team members focused on delivering exceptional hospitality experiences consistently. MCR is recognized for industry excellence and innovation, having been named one of Fast Company's 10 Most Innovative Travel Companies of 2020 and earning prestigious awards such as the Marriott Partnership Circle Award and the Hilton Legacy Award for Top Performer.

At the Residence Inn Midland, TX, the role of Engineer is vital in upholding the company’s mission to provide clean, friendly, well-organized, and safe hotels. The Engineer plays a critical role in ensuring that all maintenance and repair activities contribute to a high-quality guest experience. This position requires collaboration across multiple departments to maintain hotel operations and guest satisfaction standards. Key responsibilities include responding promptly to repair requests, maintaining up-to-date preventive maintenance schedules according to the hotel’s PM program, and strictly adhering to safety and health codes. The Engineer must complete full property walks at the beginning and end of each shift, documenting maintenance needs and ensuring all areas are well-maintained and organized.

The Engineer at Residence Inn Midland must demonstrate strong technical skills and possess the ability to work independently and as part of a team. Communication is essential, as the role involves reporting to supervisors and the General Manager about any critical safety concerns or emergency situations. Candidates must embrace MCR’s standard of excellence encompassing cleanliness, friendliness, product consistency, and teamwork. This role demands physical stamina to perform tasks such as climbing, balancing, stooping, kneeling, crawling, standing for extended periods, walking long distances, making repetitive hand and wrist motions, and lifting over 50 pounds when necessary.

Working at MCR offers a unique opportunity to be part of a leading hospitality enterprise that values innovation, teamwork, and exceptional service. The company supports career advancement and offers competitive benefits including health, dental, and vision insurance (available after 30 days for full-time employees), weekly pay, paid time off, hotel discounts, retirement options, and referral bonuses. The role often requires working flexible schedules, including evenings, weekends, nights, and holidays as hotel operations demand. Being reliable in clocking in and out at designated times and following break schedules is mandatory.

Overall, the Engineer position at Residence Inn Midland requires a blend of technical knowledge, a positive can-do attitude, stress resilience, and a commitment to hospitality excellence. It is an excellent opportunity for professionals seeking to grow their careers within a respected and innovative hotel ownership group focused on creating memorable guest experiences while fostering a positive and effective workplace culture.

Job Requirements

Technical, trade or vocational school degree preferred
At least 2 years of relevant work experience preferred
Positive can-do attitude
Able to follow established guidelines and procedures
Ability to work under pressure
Effective listening and conflict resolution skills
Strong communication skills
Desire to serve guests with hospitality
Must be 18 years or older
Willingness to work varied schedules including evenings, nights, weekends, and holidays
Punctual with clock-in and clock-out
Adhere to scheduled break times
Provide sufficient notice for call-outs
Ability to perform physically demanding tasks such as climbing, balancing, stooping, kneeling, crawling, standing, walking, repetitive motions, and lifting 50+ lbs
Able to read, write, understand, and communicate effectively in English

Job Qualifications

Technical, trade or vocational school degree preferred
At least 2 years of work-related experience in a commercial facility, hospitality or related field preferred
Positive attitude and willingness to learn
Ability to understand and follow established guidelines and procedures
Effectively manage stressful and high-pressure situations
Strong listening, conflict resolution and communication skills
Desire to provide outstanding hospitality and guest service
Must be 18 years of age or older
Willing to work varied schedules including evenings, weekends, nights, and holidays
Reliable in clocking in and out on time and adhering to break schedules
Committed to teamwork and collaboration

Job Duties

Greet guests happily and use their names whenever possible
Work collaboratively to ensure great guest satisfaction scores
Handle challenging guest situations with hospitality and urgency
Respond to all repair requests and document completion via electronic work orders
Maintain all preventative maintenance work as scheduled per PM program
Follow all safety and health codes and report any safety concerns
Conduct full property walks at shift start and end, noting maintenance needs
Keep maintenance areas clean and organized throughout the shift
Wear clean, approved uniform and maintain professional grooming
Communicate clearly and professionally with team members
Contribute to a welcoming environment for guests and positive workplace
Complete checklists accurately and submit shift handover reports on time
Answer all incoming calls using approved phone etiquette