General Manager - Restaurant

Love's Travel Stops and Country Stores is a renowned family-owned and operated company that has been fueling customers' journeys since 1964. Headquartered in Oklahoma City, the business has grown into an industry leader with over 630 locations across 42 states and a dedicated workforce of more than 40,000 team members spanning North America and Europe. The company primarily operates travel stops and convenience stores designed to meet the needs of professional drivers, fleet operators, four-wheel customers, RV enthusiasts, alternative fuel seekers, and wholesale fuel purchasers. Love's commitment to innovation, perseverance, and customer satisfaction has earned it recognition as an industry leader and a Better Work Award winner in 2023. The company's diverse offerings include Gemini Motor Transport, one of the safest trucking fleets in the industry; Speedco and Love’s Truck Care, providing oil changes, preventive maintenance, and comprehensive truck services; Musket, a fast-growing commodities supplier and trader; Trillium, a Houston-based alternative fuels specialist; and TVC Pro-driver, a CDL protection subscription service. Beyond its operational excellence, Love's fosters a rich culture of inclusivity, diversity, and community engagement, which is a hallmark of its award-winning workplace environment. The company offers extensive employee benefits, including company-funded tuition assistance, paid time off, a 401(k) with a 100% match up to 5%, medical, dental, and vision insurance after 30 days, competitive pay, career development opportunities, quarterly bonus programs, profit sharing through Love’s Shares, and immediate hiring opportunities for qualified candidates.

The Restaurant General Manager role at Love's is a critical leadership position responsible for ensuring the efficient and smooth operation of high-volume, multifaceted restaurants and fresh kitchen facilities. This role requires an individual with extensive restaurant management experience who can lead a diverse team to deliver exceptional customer service while efficiently managing inventory, food preparation, and sales strategies to enhance overall customer satisfaction and profitability. The General Manager will be responsible for maintaining the highest standards of safety and cleanliness in the kitchen, ensuring compliance with food safety procedures, and promoting a safe work environment. The position also involves assisting with various operational tasks, including talent acquisition and development, scheduling, cash integrity, and completing comprehensive reporting on a daily, weekly, and monthly basis. A key aspect of the role is coaching and developing team members to improve efficiency in preparing and packaging customer orders and maximizing customer service levels. Understanding and utilizing financial reports such as profit and loss statements is essential to making informed business decisions and capitalizing on growth opportunities. Additionally, the General Manager will handle customer feedback constructively to continually improve the dining experience. This role demands excellent communication, organizational skills, and the ability to multitask effectively. The position requires lifting and moving items over 50 pounds, advanced computer skills with Microsoft Office applications, and a commitment to uphold the company’s standards through passing background checks and drug screenings. Those who thrive in dynamic, fast-paced restaurant environments and who are passionate about customer satisfaction and business growth will find this role exceptionally rewarding. Love’s encourages veterans to apply and is an equal opportunity employer, committed to building a diverse and inclusive team that reflects the communities it serves.