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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,800.00 - $62,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Flexible work schedule
Job Description
Vicars Landing at eTown is a premier lifestyle community located within Jacksonville's master-planned eTown development at 11003 E Town Pkwy, FL 32256. This upscale community is designed to offer exceptional lifestyle experiences complemented by a vibrant member culture. Vicars Landing caters to a diverse range of lifestyle needs, including independent living, assisted living, and memory care, all set within a resort-style environment that emphasizes comfort, convenience, and community engagement. The development is part of a larger vision to provide residents with not only exceptional living spaces but also an enriched quality of life marked by a welcoming and supportive atmosphere.Show More
Job Requirements
- Bachelor's degree preferred
- prior experience in customer service or office management
- strong organizational and prioritization skills
- polished written and verbal communication skills
- comfort working with people of all ages and backgrounds
- high technology fluency including CRM systems and marketing platforms
- detail-oriented with appreciation for accuracy
- ability to collaborate effectively
- proactive and curious personality
Job Qualifications
- Bachelor's degree preferred
- prior experience in customer service or office management strongly preferred
- strong organizational skills
- polished written and verbal communication skills
- professionalism and hospitality-forward presence
- comfort working with diverse populations
- high technology fluency including CRM systems and marketing platforms
- attention to detail and data accuracy
- collaborative mindset
- proactive and eager to learn and grow in marketing sales and customer experience
Job Duties
- Serve as primary point of contact within the Welcome Center, create warm and professional hospitality experience for prospects and families, manage incoming calls walk-ins and scheduling support, maintain sales and marketing materials making sure they are current and presentation-ready, prepare and restore Welcome Center for events ensuring impeccable condition, support sales team logistics ensuring welcoming and organized environment, plan schedule and coordinate on-site and off-site marketing and sales events, maintain and update master marketing and events calendars, coordinate with external agencies on invitations and event logistics, track RSVPs materials setup breakdown and post-event follow-up, maintain accurate and up-to-date records in CRM Aline, support sales and marketing workflows with disciplined data entry and system management, prepare reports related to inquiries sales activity events reservations inventory and other metrics, ensure clean data organized records and reliable reporting, process invoices and track expenses against budgets, coordinate with agencies for timely invoicing and reconciliation, flag budget variances and support financial reporting, support execution of Master Communications Plan, liaise with advertising agency coordinating timelines approvals and marketing materials delivery, assist with marketing communications including emails invitations newsletters and digital content, support brand consistency through content proofing copyediting and version control, assist with social media and digital content coordination, support buyer retention through communication events and engagement during presales period, serve as liaison between sales team and depositors addressing engagement or retention needs, assist in managing depositor referral initiatives and tracking, ensure continuity responsiveness and connection for depositors throughout sales and construction timeline, coordinate presales selections and option upgrades prior to construction completion, track reservations cancellations option selections and upgrades with accuracy, maintain inventory reservation status and reporting in CRM, coordinate documentation timelines and communication related to buyer selections, support depositors and sales team throughout construction ensuring clarity organization and engagement
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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