Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,000.00 - $55,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends Global is a premier partner to the world's greatest live events, venues, and brands, delivering a fully integrated solution of premium services through a unique white-label approach. With a network encompassing 450 venues worldwide, Legends Global hosts 20,000 events annually and entertains 165 million guests every year. Their expertise spans multiple facets including feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking of world-class live events and venues. The company's culture emphasizes respect, ambitious thinking, collaboration, and bold action, fostering an inclusive workplace where individuals can be authentic, make impactful contributions, and grow their careers. Success at Legends Global is a collective achievement, driven by a unified, high-performing team.

The role of Event Manager at Osceola Heritage Park represents a crucial position within this dynamic company. This position involves coordinating and managing events, ensuring every detail from client planning meetings to event execution aligns with the high standards of service and operational excellence that define Legends Global. The Event Manager acts as a primary liaison between clients and various facility departments, orchestrating all aspects of event planning, setup, and breakdown. Responsibilities include coordinating with vendors and service contractors, assisting with food and beverage arrangements, reviewing and designing floor layouts using Delphi software, managing contractual obligations and billing, supervising staff, and maintaining client communications throughout the event lifecycle. The role demands a proactive approach to problem-solving, exceptional organizational skills, and the ability to lead a team in a fast-paced, event-driven environment.

This position also entails a supervisory role, including training and directing employees, addressing complaints, and ensuring a seamless event experience. The Event Manager is responsible for maintaining a safe and secure environment for clients, staff, and patrons alike. Flexibility is key, as the role requires working extended and irregular hours including nights, weekends, and holidays.

Candidates should possess a B.S. degree in business or hospitality and have proven management experience in a similar venue setting. A minimum of one year of experience in public facility management, promotion, or operation of conventions or trade shows, or service-related operations with direct on-site service responsibilities is essential. Proficiency with Delphi software and strong computer skills including Microsoft Word, Excel, and Outlook are required. The role highly values bilingual candidates fluent in English and Spanish. In addition, candidates must have strong communication, problem-solving, financial acumen, and organizational abilities, coupled with excellent public relations skills and a professional demeanor.

Legends Global offers a competitive salary commensurate with experience, alongside a generous benefits package including medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan. The role is based on-site at Osceola Heritage Park in Kissimmee, FL, and involves physical demands such as standing or sitting for long periods, lifting up to 50 pounds, and mobility around venue seating and facilities.

Legends Global is an Equal Opportunity/Affirmative Action employer committed to diversity and inclusion. They encourage applications from women, minorities, individuals with disabilities, and protected veterans. Joining Legends Global means becoming part of a winning team dedicated to excellence in live event and venue management, where your contributions directly impact the success of memorable experiences for millions worldwide.

Job Requirements

  • Ability to work with minimum supervision
  • Ability to work flexible hours including daytime, evening, weekends, and holidays
  • Ability to stand or sit for long periods of time
  • Ability to lift up to 50 pounds
  • Ability to climb stairs and walk long distances
  • Strong organizational and communication skills
  • Prior supervisory experience
  • Proficiency in Microsoft Office suite
  • Working knowledge of Delphi software
  • Must be able to work extended and irregular hours

Job Qualifications

  • B.S. degree in business or hospitality
  • Previous management experience in a similar venue
  • At least one year of experience in public facility management, promotion, or operation of conventions or trade shows
  • Working knowledge of Delphi software
  • Strong computer skills including Microsoft Word, Excel, and Outlook
  • Demonstrated knowledge of accounting and financial procedures
  • Ability to prioritize multiple projects and analyze data
  • Advanced writing skills
  • Excellent communication, problem solving, organizational and interpersonal skills
  • Ability to effectively supervise and coordinate staff
  • Professional presentation and work ethic
  • Excellent public relations skills
  • Ability to function in a fast-paced, team-oriented environment
  • Bilingual in English and Spanish preferred

Job Duties

  • Meets with client groups to plan and organize assigned meetings and/or events
  • Coordinates activities with various service contractors and vendors for assigned meetings and/or events
  • Works in conjunction with Food & Beverage to determine client needs
  • Reviews floor plans and designs floor layouts on Delphi as needed
  • Writes event work orders and manages contractual obligations including insurance and deposits
  • Maintains accurate records of pre-event planning, client requests and service orders
  • Prepares cost estimates and monitors final billing
  • Supervises staff and oversees facility operations related to events
  • Serves as primary liaison between clients and facility departments
  • Develops and maintains post event information database files
  • Plans, coordinates, and executes events according to client needs
  • Monitors and assists with facility setup, changeover, and maintenance
  • Maintains total responsibility and authority over clients, staff, personnel, patrons, security, and safety during events
  • Attends meetings to support facility operations and event planning

Job Criteria

Experience

Mid Level (3-7 years)


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