Convention Services Event Coordinator

Miami, FL, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

Paid holidays

Job Description

The hiring establishment is a well-regarded hospitality venue specializing in hosting and managing convention events with precision and professionalism. This company operates within the convention services and hospitality industry, offering a dynamic workspace where teamwork, communication, and meticulous attention to detail are paramount. The venue thrives on creating memorable event experiences for clients, making it a leader in the event coordination field. Its reputation for excellence is built upon a foundation of dedicated service and knowledgeable personnel who understand the complex nuances involved in organizing and executing successful events, especially those involving food and beverage services.\n\nAs a Convention Services Event Coordinator, you will play an integral role in the seamless delivery of all convention-related activities. This position entails a broad spectrum of responsibilities ranging from administrative and secretarial duties to client-facing sales and service tasks. Your primary role will involve acting as the administrative coordinator and liaison for the catering department, meaning you will be the key contact for selling, contracting, and servicing events that accommodate up to 25 guests. Coordination with internal departments including Banquets and the Conference Concierge will be crucial to ensure the successful execution of events. Your organizational skills will be on full display as you manage and maintain the departmental filing system which is critical for operational efficiency. You will also be the frontline representative in handling catering inquiries via phone, providing excellent customer service, and supporting Convention Services managers in various capacities. The role demands a professional who is detail-oriented, capable of multitasking in a high-volume environment, and comfortable engaging with both staff and clients to foster effective working relationships. This position offers a unique opportunity to grow within the convention services sector while working in a vibrant and fast-paced hospitality setting. Employment is full-time, reflecting the importance of this position in the overall event operation. The salary offered is competitive and aligns with industry standards, rewarding candidates who demonstrate the requisite skills and experience.

Job Requirements

high school diploma or equivalent
minimum of two years of convention services and/or hotel operations experience
five years of administrative assistant or office administrator experience with increasing responsibilities in a high-volume environment
exceptional customer service skills
superior interpersonal skills
excellent communication abilities
ability to handle multiple tasks efficiently
proficiency with Microsoft Office
knowledge of hotel operations preferred

Job Qualifications

high school diploma or equivalent
college degree preferred
minimum of two years experience in convention services and/or hotel operations
five years experience as an administrative assistant or office administrator in a high-volume environment
strong interpersonal and communication skills
acute sense of detail
proficiency in Microsoft Office and event management software preferred

Job Duties

sell and contract convention events for groups of 25 people or less
serve as administrative coordinator and liaison for the catering department
manage and maintain the departmental filing system
coordinate with Banquets and Conference Concierge to execute events
answer phones and take catering inquiries
assist Convention Services managers
provide exceptional customer service and maintain effective working relationships with staff