Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $85,000.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Fixed Shifts
Split Shifts
Benefits
401(k) matching
Dental Insurance
Health Insurance
Paid Time Off
Paid training
Tuition Reimbursement
Vision Insurance
Job Description
DigiStream Investigations is a rapidly expanding national private investigation firm headquartered in Sacramento, CA. Known for its comprehensive investigative and intelligence services, DigiStream delivers tailored solutions aimed at fraud mitigation, risk management, and client protection. The company has earned a stellar reputation in the private investigation industry for its commitment to professional integrity, innovative methods, and client satisfaction. DigiStream Investigations is currently seeking a highly skilled and dedicated Account Manager to join its sales team. This role will be pivotal in driving business growth and managing client relationships within a dynamic and competitive market.
The Account Manager position offers an exciting opportunity to work in a client-facing capacity presenting a broad range of investigative and intelligence solutions to prospective and existing clients. This role is responsible for actively engaging with clients to understand their needs and objectives, collaborating with internal teams to coordinate service delivery, and ensuring client satisfaction throughout the service lifecycle. The ideal candidate will possess strong communication skills, a proactive sales approach, and the ability to manage multiple priorities effectively. Additionally, this position involves considerable local travel across a large geographic territory—extending from Bakersfield to the Oregon border and bordering Nevada—to meet with clients and attend industry events. As part of their role, the successful candidate will receive a company-provided vehicle and cell phone to facilitate seamless operations on the road.
The compensation package for this position ranges from $72,000 to $85,000 annually, commensurate with experience in sales and the investigation industry. Commission opportunities are also available, offering additional earning potential based on performance. DigiStream prides itself on offering comprehensive employee benefits that contribute to overall well-being and professional development, including health, dental, vision, and life insurance coverage, as well as a 401(k) retirement plan with a 4% company match.
This role is more than just a sales position; it is an integral part of DigiStream Investigations' strategic growth and client engagement efforts. The Account Manager will be responsible for maintaining accurate records using CRM and productivity tools to monitor account activities, foster client retention, and identify new business opportunities. Participating in team meetings and contributing ideas to improve sales processes and client services will be a regular expectation. The position offers a dynamic work environment where adaptability and a results-driven mindset are highly valued.
Overall, this role provides an excellent platform for a motivated sales professional looking to excel in the investigative services sector while making meaningful impacts on client risk management and fraud deterrence efforts. Candidates must reside within the greater Sacramento area to fulfill the travel requirements effectively. DigiStream Investigations is committed to fostering diversity and inclusion in its workforce and encourages all qualified applicants to apply.
The Account Manager position offers an exciting opportunity to work in a client-facing capacity presenting a broad range of investigative and intelligence solutions to prospective and existing clients. This role is responsible for actively engaging with clients to understand their needs and objectives, collaborating with internal teams to coordinate service delivery, and ensuring client satisfaction throughout the service lifecycle. The ideal candidate will possess strong communication skills, a proactive sales approach, and the ability to manage multiple priorities effectively. Additionally, this position involves considerable local travel across a large geographic territory—extending from Bakersfield to the Oregon border and bordering Nevada—to meet with clients and attend industry events. As part of their role, the successful candidate will receive a company-provided vehicle and cell phone to facilitate seamless operations on the road.
The compensation package for this position ranges from $72,000 to $85,000 annually, commensurate with experience in sales and the investigation industry. Commission opportunities are also available, offering additional earning potential based on performance. DigiStream prides itself on offering comprehensive employee benefits that contribute to overall well-being and professional development, including health, dental, vision, and life insurance coverage, as well as a 401(k) retirement plan with a 4% company match.
This role is more than just a sales position; it is an integral part of DigiStream Investigations' strategic growth and client engagement efforts. The Account Manager will be responsible for maintaining accurate records using CRM and productivity tools to monitor account activities, foster client retention, and identify new business opportunities. Participating in team meetings and contributing ideas to improve sales processes and client services will be a regular expectation. The position offers a dynamic work environment where adaptability and a results-driven mindset are highly valued.
Overall, this role provides an excellent platform for a motivated sales professional looking to excel in the investigative services sector while making meaningful impacts on client risk management and fraud deterrence efforts. Candidates must reside within the greater Sacramento area to fulfill the travel requirements effectively. DigiStream Investigations is committed to fostering diversity and inclusion in its workforce and encourages all qualified applicants to apply.
Job Requirements
- Bachelor’s degree or equivalent experience
- Demonstrated success in a client-facing or sales role
- Strong communication and interpersonal skills
- Ability to manage multiple priorities and adapt to changing demands
- Proficiency with productivity and CRM tools
- Willingness to travel locally for client meetings and events
Job Qualifications
- Bachelor’s degree or equivalent experience
- Demonstrated success in a client-facing or sales role
- Strong communication and interpersonal skills
- Ability to manage multiple priorities and adapt to changing demands
- Proficiency with productivity and CRM tools
- Willingness to travel locally for client meetings and events
Job Duties
- Engage with new and existing clients to identify needs and present solutions
- Coordinate with internal teams to ensure seamless service delivery and address client concerns
- Conduct regular client communications both remotely and in person to foster engagement and identify opportunities
- Maintain accurate records of client interactions and activities using company systems
- Represent the organization at industry events and client meetings as needed
- Monitor account activity and follow up to ensure ongoing satisfaction and retention
- Participate in team meetings and contribute to the continuous improvement of sales and service processes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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