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Program Assistant

Job Overview

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Compensation

Hourly
Range $21.78 - $27.23
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick time
Paid holidays
401(k) with Company Match

Job Description

U.S.VETS is a mission-driven nonprofit organization dedicated to ending veteran homelessness and supporting veterans and their families on their path to stability and independence. As one of the nation's leading veteran-serving nonprofits, U.S.VETS provides comprehensive housing and supportive services aimed at transforming lives and fostering self-sufficiency for the veteran community. With a strong collaborative culture and a commitment to professional growth, U.S.VETS offers employees a meaningful opportunity to contribute directly to impactful programs while advancing their careers within a supportive environment. The organization prioritizes comprehensive support not only for veterans but also for its staff, offering a competitive range of benefits including medical, dental, and vision insurance, paid vacation and sick time, paid holidays, and a 401(k) plan with company matching.

The Program Coordinator role at U.S.VETS is vital in ensuring the smooth operation of veteran housing and supportive service programs. This position focuses on coordinating daily program operations, managing compliance with grant and program requirements, and providing essential client services. By supporting case managers and program staff with file maintenance, audit preparations, and quality assurance, the Program Coordinator helps maximize program effectiveness and adherence to funding conditions. This role also involves financial tracking, including managing petty cash, reconciling rent payments, and overseeing vendor relationships to maintain operational transparency and efficiency.

Moreover, the Program Coordinator assists with grant administration activities such as budget tracking and invoicing, ensuring timely and accurate reporting to funders. The position plays a key role in community engagement efforts by coordinating donor records, in-kind contributions, and volunteer activities. The Program Coordinator helps organize events, trainings, and meetings that foster networking and resource-sharing among veterans, staff, donors, and community partners. Additionally, responsibilities include supporting the intake and enrollment processes for clients, contributing to recruitment and onboarding efforts, and maintaining operational policies and procedures.

Ideal candidates for the Program Coordinator position will have a bachelor’s degree in social services, nonprofit management, business administration, accounting, public administration, human services, or a related field, or equivalent experience. They should possess strong administrative, organizational, and project coordination skills, combined with excellent communication capabilities and an eye for detail. Experience in nonprofit, social service, healthcare, housing, or community-based program settings is highly preferred. The role also demands proficiency in Microsoft Office Suite including Excel, Word, Outlook, and Teams, alongside a demonstrated ability to work independently while fostering teamwork. This position offers an exceptional opportunity for professionals who are passionate about making a meaningful difference in veterans’ lives through effective program coordination and dedicated support.

Job Requirements

  • bachelor's degree preferred or equivalent experience
  • experience in nonprofit operations, program administration, or social services
  • strong organizational and multitasking abilities
  • excellent communication and interpersonal skills
  • proficiency in microsoft office applications
  • ability to work independently and as part of a team
  • attention to detail and commitment to program compliance

Job Qualifications

  • bachelor's degree in social services, nonprofit management, business administration, accounting, public administration, human services, or a related field
  • equivalent experience may substitute for education requirements
  • strong administrative, organizational, and project coordination skills
  • experience supporting nonprofit, social service, healthcare, housing, or community-based programs preferred
  • excellent written and verbal communication skills
  • strong attention to detail and ability to manage multiple priorities simultaneously
  • experience maintaining records, reports, databases, and compliance documentation
  • ability to work independently while collaborating effectively with diverse teams
  • strong customer service and relationship-building skills
  • proficiency with microsoft office suite, including excel, word, outlook, and teams

Job Duties

  • support day-to-day operations of veteran housing and supportive service programs
  • maintain client records, databases, and documentation to ensure compliance with grant and program requirements
  • assist case managers and program staff with file maintenance, audit preparation, and quality assurance reviews
  • track, collect, reconcile, and report program participant fees, rent payments, and other site revenues
  • manage petty cash, deposits, expense tracking, and financial documentation
  • coordinate purchases, supply inventory, vendor relationships, purchase orders, and expense allocations
  • support grant administration activities including reporting, budget tracking, invoicing, and compliance documentation

Job Criteria

Experience

No experience required


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