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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $105,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Paid Time Off
paid holiday time
Tuition Assistance
Travel Discounts
company provided life insurance
Job Description
OTO Development is a leading hotel development and management company recognized for its excellence and partnership with top hospitality brands across the United States. The company owns and operates a diverse portfolio of upscale select service, extended stay, and lifestyle hotels in key markets. OTO has achieved multiple honors as Developer of the Year from major brand partners and is widely acclaimed for outstanding guest service, operational excellence, and successful sales and marketing strategies. With a deep commitment to quality, community service, and employee development, OTO Development fosters a collaborative environment that values innovation, integrity, and superior performance.
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Job Requirements
- minimum of 5 years of progressive hotel management experience
- previous successful hotel management leadership
- financial acumen to understand and work with financial data
- bachelor's degree or extensive relevant work experience
- excellent oral and written communication skills
- prior leadership in direct sales with significant revenue impact
- valid driver's license
- exceptional time management and multitasking skills
- customer focus and commitment to satisfaction
- physically able to stand, sit, walk, bend, lift, and squat for extended periods
- willingness to travel occasionally
Job Qualifications
- bachelor's degree or extensive relevant work experience
- minimum of 5 years progressive hotel management experience
- proven successful leadership in team and guest service management
- financial acumen to interpret financial data
- excellent oral and written communication skills
- effective listening and problem-solving abilities
- prior leadership in direct sales producing at least 50 percent market mix of total revenues
- valid driver's license
- exceptional time management and multitasking skills
- strong customer focus and commitment to employee and guest satisfaction
Job Duties
- lead property revenue generation through sales and marketing efforts
- maintain strong knowledge of and relationships in the local market
- manage relationships with hotel vendors and negotiate service agreements
- review financial reports and statements to assess performance and develop improvement strategies
- coach and support hotel team on managing occupancy, rates, wages, and expenses
- manage costs including supplies, labor, utilities, food, and beverage
- ensure ongoing training and development for team members
- establish and maintain collaborative relationships with staff
- actively solicit and respond to team member feedback
- hire functional and creative team members
- observe and provide feedback on service behaviors
- analyze guest feedback and develop solutions
- regularly interface with customers for feedback
- ensure building maintenance and operational areas meet guest expectations
- administer policies fairly and consistently
- evaluate and recognize team member performance
- ensure franchise standards and safety protocols are met
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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