Task Force F&B Manager

HEI Hotels & Resorts is a renowned hospitality company known for its dedication to excellence and associate empowerment. The company proudly manages a portfolio of distinguished properties, including the Freehand Los Angeles, which stands out as a unique hotel blending the vibrant social culture of a hostel with innovative design, award-winning food and beverage offerings, and a community-driven atmosphere. HEI Hotels & Resorts understands that the foundation of exceptional hospitality lies in the exceptional people who bring these hotels to life. Because of this, the company invests significantly in its associates by providing competitive compensation, comprehensive benefits, industry-leading tools and training, and a culture that fosters growth and excellence. HEI is committed to creating an inclusive and diverse workplace, encouraging candidates with a variety of experiences to apply, including those with military backgrounds.

The role offered is that of a Food and Beverage Outlet Manager at Freehand Los Angeles under HEI Hotels & Resorts. This is an hourly, non-tipped position with a competitive wage set at $40.00 per hour. The Outlet Manager is essential to the smooth operation of the hotel's food and beverage outlets, including restaurants, room service, and bars during breakfast, lunch, and dinner. The manager will oversee daily operations, manage staffing including interviewing, hiring, training, performance evaluation, and resolving employee issues. They will also play a critical role in retaining and motivating staff to maintain high service standards.

Key responsibilities include managing operational compliance with company practices, safety regulations, and hospitality standards, optimizing outlet budgets including labor and supply costs, and enhancing overall guest experience by responding to trends and feedback. The manager is also responsible for ensuring the cleanliness and maintenance of the outlets and equipment to protect assets and provide a quality service environment. Given this comprehensive scope, the role demands a strong knowledge of restaurant and hotel operations, personnel management, budget control, and guest service excellence.

This position offers an excellent opportunity for candidates with at least two years of post-high school education and internal or relevant industry-related experience, preferably in hotel settings. The ideal candidate will possess a thorough understanding of restaurant and hotel practices and procedures, with excellent communication and analytical skills. Additionally, HEI supports career growth and encourages applications from individuals who may not meet every qualification but show potential and enthusiasm for the role.

HEI Hotels & Resorts provides a robust benefits package designed to support the physical, mental, and financial wellness of its associates. These benefits include medical, dental, and vision insurance, paid vacation, sick and holiday leave, pet insurance, life insurance options, disability coverage, a 401(k) savings plan with matching funds, and various employee discount programs. HEI Hotels & Resorts is committed to equal opportunity employment, ensuring a fair and inclusive hiring process that respects all applicants, including those with prior convictions in accordance with relevant fair chance ordinances.