Job Overview
Compensation
Hourly
Range $26.00 - $30.00
Benefits
competitive pay
quarterly bonuses
no overnight hours
Free meals during your shift
employee discount on food
Excellent career growth potential
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Paid vacation
Paid sick time
401(k) plan with match and immediate vesting
Employee assistance program
Life insurance
legal insurance
Long Term Disability coverage
Pet insurance
Discounts on theme parks, movie tickets, sports events, hotels and more
Job Description
El Pollo Loco is a renowned restaurant chain specializing in fire-grilled chicken and Mexican-inspired cuisine. Known for its commitment to fresh ingredients, authentic flavors, and exceptional customer service, El Pollo Loco brings a unique dining experience to communities across the nation. The company has earned a reputation for quality and innovation, continuously striving to deliver a memorable and satisfying experience to every guest. With a focus on team collaboration and professional growth, El Pollo Loco provides a dynamic work environment where employees are valued as essential contributors to the brand's success.
The General Manager position at El Pollo Loco is a pivotal role responsible for overseeing the complete operations of a restaurant location. This leadership position demands a blend of strategic planning, operational excellence, and people management skills to ensure that every aspect of the restaurant runs smoothly and efficiently. The General Manager is accountable for achieving sales and profitability goals while maintaining high standards of food quality, customer service, and cleanliness. This role requires an individual with a passion for hospitality and a drive to motivate a team to deliver an outstanding guest experience consistently.
In this role, you will lead and inspire a passionate team by setting clear expectations and coaching them to perform at their best. Your daily responsibilities include managing restaurant opening and closing procedures, overseeing food preparation, and ensuring that all cleaning and maintenance activities comply with company policies. You will optimize labor deployment and scheduling to align with anticipated sales volume, ensuring productivity and customer satisfaction are never compromised.
As General Manager, you will also play an active role in the hiring process, conducting interviews, verifying credentials, and orienting new team members to build a strong and capable workforce. Your leadership will be key in fostering a positive work environment where team members feel supported and encouraged to grow professionally. You will monitor operational efficiency metrics and maintain a sharp focus on guest service speed and quality to meet company objectives.
El Pollo Loco supports its General Managers with competitive pay and bonuses, comprehensive benefits, and a culture that values employee development and work-life balance. This full-time position offers a rewarding career path with opportunities for advancement in a company that truly recognizes and promotes from within. If you are ready to ignite your passion for restaurant management and lead a team that shares your commitment to excellence, this General Manager role at El Pollo Loco is your perfect match.
The General Manager position at El Pollo Loco is a pivotal role responsible for overseeing the complete operations of a restaurant location. This leadership position demands a blend of strategic planning, operational excellence, and people management skills to ensure that every aspect of the restaurant runs smoothly and efficiently. The General Manager is accountable for achieving sales and profitability goals while maintaining high standards of food quality, customer service, and cleanliness. This role requires an individual with a passion for hospitality and a drive to motivate a team to deliver an outstanding guest experience consistently.
In this role, you will lead and inspire a passionate team by setting clear expectations and coaching them to perform at their best. Your daily responsibilities include managing restaurant opening and closing procedures, overseeing food preparation, and ensuring that all cleaning and maintenance activities comply with company policies. You will optimize labor deployment and scheduling to align with anticipated sales volume, ensuring productivity and customer satisfaction are never compromised.
As General Manager, you will also play an active role in the hiring process, conducting interviews, verifying credentials, and orienting new team members to build a strong and capable workforce. Your leadership will be key in fostering a positive work environment where team members feel supported and encouraged to grow professionally. You will monitor operational efficiency metrics and maintain a sharp focus on guest service speed and quality to meet company objectives.
El Pollo Loco supports its General Managers with competitive pay and bonuses, comprehensive benefits, and a culture that values employee development and work-life balance. This full-time position offers a rewarding career path with opportunities for advancement in a company that truly recognizes and promotes from within. If you are ready to ignite your passion for restaurant management and lead a team that shares your commitment to excellence, this General Manager role at El Pollo Loco is your perfect match.
Job Requirements
- Must be at least 18 years old
- high school diploma or equivalent (GED) preferred
- must have 3 or more years of management experience, preferably in a restaurant environment
- possess and maintain a valid driver’s license and reliable vehicle
- must obtain Serve Safe Certification
Job Qualifications
- Must be at least 18 years old
- high school diploma or equivalent (GED) preferred
- must be an EPL Assistant Manager or have the equivalent of 3 or more years of management experience, preferably in a restaurant environment
- possess and maintain a valid driver’s license and a reliable vehicle that may be used for company business
- must obtain Serve Safe Certification
Job Duties
- Strategically manages, coaches, and recognizes team member performance to drive efficient and effective restaurant operations
- executes and trains team on opening and closing procedures in alignment with El Pollo Loco policies, overseeing restaurant setup, food preparation, and cleaning processes
- optimizes labor and workforce planning through effective and efficient team deployment and scheduling
- provides hands-on support by ensuring proper coverage of all restaurant workstations and may provide backup support to cover team member breaks as necessary
- maintains focus on guest service and speed of service, ensuring achievement of company goals for timeliness
- schedules workforce ensuring labor hours are adequate to provide required level of service based on sales projections and labor hour guidelines
- oversees hiring processes in the restaurant including interviews, references, I-9 verification, and new hire orientations
- performs other duties as assigned by management to support restaurant operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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