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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,304.00 - $80,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401(k) Plan
Job Description
The Fresno Convention & Entertainment Center is a prominent venue located in Fresno, California, known for hosting a diverse range of events including conventions, concerts, theatrical performances, and special gatherings. This esteemed facility encompasses multiple event spaces such as the Fresno Convention Center, Selland Arena, Saroyan Theatre, and Valdez Hall. Each of these venues is equipped to handle different types and sizes of events, making the Fresno Convention & Entertainment Center a leading event destination in the region. The center prides itself on delivering outstanding client services and exceptional event experiences, supported by a dedicated team of professionals who manage... Show More
Job Requirements
- Bachelor's degree preferred
- minimum five years of related experience or equivalent combination of education and experience preferred
- minimum three years of supervisory experience
- proven ability to manage large teams and meet deadlines
- working knowledge of facility management and event services
- proficiency with event management software and tools
- ability to work long and irregular hours including evenings, weekends, and holidays
- physical ability to walk or stand for 8-10 hours and navigate stairs
- strong communication and organizational skills
Job Qualifications
- Bachelor's degree preferred
- minimum five years of related experience or an equivalent combination of education and experience preferred
- minimum three years of supervisory experience with proven ability to manage large teams and meet deadlines
- working knowledge of facility management, event services, and equipment operations in a similar venue
- proficiency with event management software and tools such as AutoCAD and venue management systems
- experience working with promoters, production teams, vendors, and client groups
- strong organizational, multitasking, and communication skills
- demonstrated leadership ability and experience working with cross-functional teams
- strong problem-solving skills with ability to anticipate and address operational challenges
- knowledge of ADA requirements, fire codes, and safety regulations for public events
- experience with cost estimates, billing, and budget monitoring
- ability to work long and irregular hours including evenings, weekends, and holidays
- proficiency in Microsoft Outlook, Excel, and PowerPoint
- experience with facility-wide and/or event order systems such as Ungerboeck, VenueOps, Social Tables preferred
Job Duties
- Serves as the primary facility liaison to clients and promoters, coordinating all event logistics and ensuring client expectations are understood and met
- supervises Event Services staff and oversees facility operations related to assigned events
- guides clients through event preparation, explaining contract provisions, policies, procedures, and operational requirements
- ensures adherence to all contractual agreements, CBAs, and organizational policies
- communicates event details clearly and promptly to all operational departments
- prepares and reviews floor plans, seating charts, and event diagrams using AutoCAD
- coordinates with service vendors and internal departments to secure equipment, staffing, and services
- tracks deadlines and client requirements, including floor plan submissions, room setups, and insurance documentation
- prepares cost estimates and monitors final billing, including labor and additional services
- monitors event setups and work closely with Operations Leads to ensure accurate execution
- supports training and development of Event Services staff
- maintains close communication with clients and facility teams during events, addressing requests and resolving issues
- attends planning and organizational meetings as required
- other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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