Event & Catering Service Manager

McCalls Catering & Events is a premier event management and catering company based in the San Francisco Bay Area, known for delivering high-quality cuisine, innovative event planning, and flawless event execution. With a distinguished reputation in both catering and café operations, McCalls fosters a working environment that values passion, excellence, and teamwork. They emphasize the importance of hiring skilled professionals, setting high standards, and empowering their employees to excel and lead within their roles. This commitment to quality and innovation has positioned McCalls as a leader in the event and catering sector across the Bay Area.\n\nThe company is currently hiring an Event & Catering Service Manager, a pivotal role responsible for overseeing the operational aspects of banquets, meetings, weddings, and other social and business events. This is a salaried position offering a competitive annual salary ranging between $80,000 and $90,000. The role demands a high level of organizational skill, leadership, and the ability to manage multiple stakeholders, including clients, vendors, venues, and internal teams. The Event & Catering Service Manager acts as the primary point of contact for clients throughout the entire event lifecycle – from initial planning and coordination to onsite execution and post-event follow-up.\n\nIn terms of responsibilities, this role requires managing all facets of event execution in a fast-paced environment. The manager must consult with clients to understand their objectives, develop operational timelines, coordinate menu selections alongside the culinary team, and ensure meticulous preparation and setup of event layouts, including furniture arrangement and service stations. Collaborating closely with different departments such as catering chefs, staffing managers, warehouse teams, and lead stewards is critical to guarantee smooth operation and excellent guest experience.\n\nThe Event & Catering Service Manager must maintain consistent communication with all parties involved during event preparation, execution, and after the event ends to ensure effectiveness and client satisfaction. This includes managing staffing allocations, overseeing equipment readiness, and ensuring strict compliance with food handling, sanitation, beverage presentation, and venue policies. The position requires physical involvement including standing, walking, and occasional heavy lifting, making it a role best suited for candidates who thrive in dynamic environments demanding endurance and flexibility.\n\nPost-event duties include gathering feedback from clients and vendors, conducting performance evaluations to identify improvements, overseeing inventory reconciliation, managing operational documentation, and providing support to the Sales & Design teams. This multifaceted role also involves resolving operational challenges and addressing guest concerns promptly and professionally, ensuring that the reputation of McCalls Catering & Events remains exemplary.\n\nThe company is committed to a safe workplace and requires Covid vaccination with accommodations reviewed as per applicable regulations. The role demands availability for varied shifts including weekend, holiday, early morning, and evening assignments on a rotating schedule. Overall, this opportunity offers a long-term career path for motivated hospitality professionals seeking to grow within a reputable and innovative catering and event management company in the vibrant San Francisco Bay Area.