Position: VIP Lounge and Butler Services – Assistant Manager – Mandalay Bay
About: Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. We are seeking dedicated candidates to join our VIP Lounge team at Mandalay Bay as an Assistant Manager. If you thrive in a collaborative environment, are passionate about leading a team and are eager to expand your professional growth opportunities, we invite you to apply and become part of our exceptional team.
Requirements: Must be a minimum of 21 years of age; Currently holds a High School Diploma, GED or equivalent educational experience; Prior work experience in VIP Services, Front Desk, Guest Experience and/or Concierge in a resort setting; Has previous leadership experience in procurement, managing payroll, delegation, disciplining, hiring, and developing talent; Prior working experience with collective bargaining agreements (CBA); Excellent communication and interpersonal skills as well as a professional appearance and demeanor; Highly organized and capable of managing multiple tasks simultaneously; Proficient in navigating and utilizing various software platforms including Amadeus/HotSOS, Opera, Oracle and Microsoft Office, effectively; Excels under pressure and maintains high performance in demanding situations; Has a flexible schedule including the ability to work varied shifts, to include weekends and holidays
Benefits: Wellness incentive programs to help you stay healthy physically and mentally, Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more, Free meals in our employee dining room, Free parking on and off-shift, Health & Income Protection benefits (for eligible employees), Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
