Position: Seasonal Customer Service Agent, Fanatics Betting & Gaming
About: Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics Holdings Inc., a global digital sports platform. They offer licensed fan gear, jerseys, lifestyle products, sports memorabilia, and betting services to sports fans. With a database of over 100 million global sports fans and a network of 900 sports properties, Fanatics is committed to enhancing the fan experience globally.
Requirements: A Bachelor’s Degree in a related field will be considered an asset; 2-4 years of relevant experience in a customer call center; Understanding of gaming and payment processes; Self-motivated, analytical thinker with exceptional attention to detail; Investigative curiosity with strong organizational skills; Competence with Zendesk/Salesforce & Microsoft Office product suite; Ability to work days, nights, and weekends; Licensure: Must be able to pass required licensing as mandated by various state racing and gaming regulatory bodies. Failure to be licensed or retain licensure will result in termination of employment.
Benefits: employee discount on Fanatics products, 401(k) retirement plan, flexible work schedule, health insurance, comprehensive training program
