Job Overview

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Compensation

Hourly
Range $10.25 - $17.25
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401K with company match
Employee Stock Purchase Program
Employee Discounts
recognition programs
Training and Development

Job Description

Cracker Barrel is a beloved American restaurant chain known for its warm country hospitality, delicious home-style cooking, and unique retail offerings that evoke a nostalgic sense of Southern comfort. Established in 1969, Cracker Barrel has grown to become a cherished gathering place for families, friends, and travelers alike. With over 70,000 team members nationwide, Cracker Barrel takes pride in its roots, emphasizing not just serving meals but creating memorable experiences for every guest who walks through its doors. The identity of Cracker Barrel is deeply tied to genuine service, traditional values, and a welcoming atmosphere where guests feel at home. This enduring commitment to quality and care is reflected in every aspect of the restaurant–from the hand-rolled biscuits to the friendly smiles that greet customers.

Joining Cracker Barrel means becoming part of a team that cherishes country hospitality and believes that every moment counts. The server role at Cracker Barrel goes beyond simply taking orders and delivering food; it is about making guests feel appreciated, attended to, and valued. A Cracker Barrel server understands the importance of the little things–like remembering to bring an extra lemon for iced tea, engaging with guests about their day, and timing plate pick-ups to keep the flow of service seamless. The servers are the heart of the restaurant experience, and their positive attitude and team-first mindset play a critical role in making each guest's visit special.

Another unique aspect of working as a server at Cracker Barrel is the tipping policy. Unlike many restaurants where tips are pooled, Cracker Barrel ensures that servers retain 100% of their tips, reinforcing the company's philosophy of rewarding individuals directly for the excellent service they provide. This approach not only motivates exceptional performance but also encourages personal accountability and pride in one’s work.

Cracker Barrel welcomes individuals with or without restaurant experience, placing a strong emphasis on learning and growth. New servers undergo comprehensive training starting from day one through the industry-leading PAR training program that helps employees develop essential skills and thrive within the company. This role is ideal for people who enjoy creating great guest experiences, can handle multiple tasks efficiently, and bring a positive, approachable attitude to every interaction.

Employment at Cracker Barrel offers robust benefits to support the well-being and growth of its team members. Employees—both full-time and part-time—are eligible for health insurance from their very first day, ensuring immediate access to medical care. The company also offers vacation time, an employee assistance program (EAP), and a 401k plan with company matching contributions after 90 days. Beyond benefits, Cracker Barrel cultivates a culture of belonging with onboarding, ongoing training, development opportunities, recognition programs, and various employee events to foster camaraderie and inclusion.

Employees also enjoy exclusive discounts on Cracker Barrel food and retail items and additional perks like discounts on home products, travel, and cell phones. Competitive weekly pay, same-day pay access, and opportunities for personal and professional development make this role attractive for those looking to grow within a supportive, values-driven company.

At Cracker Barrel, the work is more than a job; it’s a chance to be part of a community focused on hospitality, teamwork, and meaningful connections. Whether you are greeting guests, preparing food, or supporting behind the scenes, your role contributes to moments that matter, making Cracker Barrel a place where employees and guests feel at home. If you value country hospitality, enjoy a positive team environment, and are eager to learn and grow, Cracker Barrel invites you to join its family and make the moment with every service.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including weekends and holidays
  • Excellent communication skills
  • Positive attitude and team-oriented mindset
  • Ability to stand for extended periods
  • Capability to handle multiple tasks simultaneously
  • Willingness to learn and follow company procedures

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or hospitality experience is a plus but not required
  • Ability to learn quickly and adapt to new procedures
  • Strong communication and interpersonal skills
  • Positive attitude with a willingness to work in a team environment
  • Ability to manage multiple tasks effectively
  • Basic math skills for handling payments and tips

Job Duties

  • Greet guests with a warm and friendly attitude
  • Take and deliver orders accurately and promptly
  • Attend to guest needs, including bringing additional items like extra lemons for iced tea
  • Maintain cleanliness and organization of the dining area
  • Work as part of a team to ensure smooth service flow
  • Handle multiple tasks efficiently during busy periods
  • Provide attentive and personalized service to enhance the guest experience

Job Criteria

Experience

No experience required


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