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Cocktail Lounge server

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $12.14
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Work Schedule

Flexible
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Benefits

supplemental pay
Mental Health Resources
sick pay
Holiday pay
401(k) program
Free Employee Meals
Hotel and travel discounts
Employee Referral Bonus Program

Job Description

The Elizabeth Hotel and Emporium is a distinctive hotel located in the vibrant heart of Old Town Fort Collins, blending music, art, and the essence of Colorado spirit into a unique hospitality experience. Part of the esteemed Sage Hospitality Group, the hotel offers guests an environment where each space tells a story, from live music at the iconic Magic Rat venue to rooftop cocktails at the Sunset Lounge, and locally inspired cuisine served at The Emporium restaurant. This boutique hotel prides itself on fostering a community-centric atmosphere where employees are more than just staff—they are vital contributors to a place cherished both by locals and visitors alike. The Elizabeth is renowned for its celebration of individuality, creativity, and a supportive workplace culture that encourages personal and professional growth within an industry-leading framework.

Joining The Elizabeth Hotel means becoming part of a passionate team where your opinions and contributions are valued and recognized. The hotel's culture thrives on inclusivity and integrity, continuously supporting team members with resources for wellness, education reimbursement, and meaningful benefits designed to promote a healthy work-life balance. Employees benefit from mentorship opportunities, cross-functional training, and advancement possibilities not only within The Elizabeth property but also across the wider Sage Hospitality portfolio. Flexible scheduling ensures team members can maintain their personal commitments, while perks such as travel discounts, team meals, and employee recognition contribute to an engaging and rewarding work environment.

The role being offered is a stage position in food service, ideal for those entering or expanding their hospitality careers. It involves providing prompt and courteous service to restaurant guests under general supervision, requiring attention to detail, excellent customer service skills, and the ability to multitask in a fast-paced setting. This position plays a key role in delivering memorable dining experiences by greeting customers, taking and serving orders, managing payments, and maintaining cleanliness standards consistent with state and local health regulations. The role demands a friendly and professional demeanor, strong communication skills, and the ability to work well within a team environment. The Elizabeth Hotel values employees who are energetic, flexible, and committed to excellence, providing a workplace where individuals can thrive and enjoy their work while helping shape unforgettable guest experiences.

Employment for this position is part-time, with hourly compensation at $12.14 per hour. The hotel also offers supplemental pay if tips are received, along with an array of benefits geared toward employee well-being and growth. These include mental health resources, sick and holiday pay, a 401(k) program with employer matching, and discounts on Sage and Marriott properties. With a focus on community impact and a commitment to fostering a supportive culture, The Elizabeth Hotel presents an exceptional opportunity for individuals seeking a meaningful and dynamic role in hospitality.

Job Requirements

  • High school education or equivalent
  • Previous experience in a similar position of 3 months or longer
  • Basic knowledge of customer service principles, the food server function and restaurant and kitchen operations
  • Knowledge of standard cash-handling procedures
  • Must be fluent in oral and written English
  • Ability to perform multiple tasks at one time
  • Highly organized and able to pay attention to sound and sight details in crowded and noisy settings
  • Ability to use tact and understanding when handling customer service problems including stressful situations

Job Qualifications

  • High school education or equivalent
  • Previous experience in a similar position of 3 months or longer
  • Basic knowledge of customer service principles and restaurant/kitchen operations
  • Knowledge of standard cash-handling procedures
  • Fluent in oral and written English
  • Ability to perform multiple tasks simultaneously
  • Highly organized with attention to detail
  • Ability to use tact and understanding in customer service situations

Job Duties

  • Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests
  • Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards
  • Completes all restocking and cleaning duties by performing opening and closing sidework as instructed
  • Memorizes menu items, recipes and daily specials to answer questions and make recommendations
  • Maintains cleanliness standards in restaurant, wait station and kitchen service area
  • Controls allocated guest checks following established procedures and documents all required information
  • Receives proper payment from guests and ensures accuracy of guest check and payment method
  • Attends pre-meal and departmental meetings to enhance communication and product knowledge
  • Responds to customer inquiries and comments in person and on phone
  • Presents a clean and professional appearance
  • Maintains a friendly, cheerful and courteous demeanor
  • Performs other duties as assigned by management

Job Criteria

Experience

No experience required


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