Host/Hostess - Hiring Immediately

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Flexible
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Benefits

free meal on shift
Employee Discounts
Career growth opportunities
flexible schedule
Paid training
fun working environment

Job Description

Kitchen + Kocktails is a vibrant dining establishment that specializes in delivering a modern spin on Southern Comfort Food, paired with a diverse selection of craft beer, wine, and innovative craft cocktails known as Kraft Kocktails. The restaurant prides itself on creating a welcoming atmosphere where guests can enjoy exceptional food, beverages, and service in a lively and friendly setting. Known for its contemporary take on classic dishes and its impressive drink menu, Kitchen + Kocktails has established itself as a go-to destination for locals and visitors seeking a memorable dining experience that seamlessly combines quality and comfort.

The company culture at Kitchen + Kocktails emphasizes teamwork, flexibility, and career growth opportunities within a fun and dynamic work environment. Employees are offered perks such as free meals during shifts, attractive employee discounts, and paid training, reflecting the company’s commitment to supporting its staff. Those joining the team will find themselves part of an energetic group dedicated to high standards of service and guest satisfaction.

Currently, Kitchen + Kocktails is seeking enthusiastic Hosts and Hostesses to join their expanding team. This role offers hourly pay ranging from $16 to $18 and provides a fantastic opportunity for individuals who enjoy interacting with people and thrive in a fast-paced restaurant environment. The Host/Hostess position is crucial in forming the first and lasting impression of the restaurant for every guest. As the face of Kitchen + Kocktails, the host or hostess is responsible for greeting guests warmly and managing the seating process efficiently to ensure a smooth flow throughout the dining area and bar.

Hosts and Hostesses will be expected to greet guests with genuine smiles, assist with their seating preferences, explain wait times accurately, and maintain an inviting ambiance. The role requires strong communication skills to engage in natural conversation without sounding scripted, which helps in creating a memorable experience for guests from the moment they arrive until they leave.

In addition to greeting and seating guests, hosts and hostesses play an active role in enhancing guest comfort by refilling beverages, performing light housekeeping such as cleaning menus and glasses, and ensuring clean and well-stocked restrooms. They may also be required to handle phone inquiries, manage to-go orders, and assist dining room staff by setting and clearing tables when necessary. The role demands flexibility, including availability for nights and weekends, to accommodate varying busy periods in a lively restaurant setting.

This position is ideal for individuals with strong interpersonal skills, a passion for providing outstanding guest service, and the ability to multitask effectively. Kitchen + Kocktails supports its employees by offering a supportive work atmosphere that promotes professional development and career advancement within the hospitality industry. If you are upbeat, positive, and eager to join a team that values exceptional service and guest relations, this opportunity at Kitchen + Kocktails could be the perfect fit. The role offers the rewarding experience of contributing to a memorable dining atmosphere while growing your skills and career within a popular and fast-growing restaurant brand.

Job Requirements

  • Must be able to read menus
  • must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
  • must be able to clearly communicate guests’ needs to waitstaff, bussers, managers, etc
  • must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
  • must be able to walk and stand during entire shift
  • must be able to reach, bend, stoop and wipe
  • must be able to carry trays or supplies (10-30 lbs)
  • a desire to help out where needed and work as part of a team
  • passion for providing extraordinary service
  • ability to thrive in a fast-paced environment
  • an appetite for learning and great food
  • flexibility to work a variety of shifts
  • six months experience in a full-service restaurant preferred
  • must be upbeat, outgoing and positive
  • must be able to assist guests and possess great guest relations skills
  • ability to work positively in a fast-paced environment
  • ability to stand and walk and stay focused and alert for extended periods of time
  • ability to work effectively within a team
  • ability to effectively communicate on the telephone

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service preferred
  • effective verbal communication skills
  • ability to multitask in a fast-paced environment
  • excellent guest relations skills
  • ability to work effectively within a team
  • basic math skills
  • professionalism
  • ability to maintain composure in busy settings

Job Duties

  • Greet incoming and departing guests warmly with a genuine smile and eye contact
  • escort guests to assigned dining area
  • present menus
  • announce waiter’s name
  • use visual cues to seat guests in either the bar or dining area depending on their preference
  • inform guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
  • answer incoming calls to the restaurant and provide appropriate service
  • manage the flow of guests into the dining and bar areas
  • provide accurate wait times to incoming guests if appropriate
  • tend to special guest needs and requests
  • be observant to guests’ needs throughout dining experience to ensure they receive high quality service
  • protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
  • help dining room staff by setting and clearing tables
  • replenish water
  • serve beverages
  • issue dining charges by verifying orders, calculating taxes, totaling bill for to-go orders
  • receive payments by validating credit charges, approving checks, accepting currency
  • calculating and issuing change for to-go orders
  • reconcile cash drawer by proving cash transactions
  • contribute to team effort by accomplishing related results as needed

Job Criteria

Experience

No experience required


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