Server/Guest Experience Ambassador

NEXDINE Hospitality is a prominent provider of dining, hospitality, fitness center, and facility management services across various sectors including businesses, independent schools, higher education institutions, senior living communities, and hospitals nationwide. With a focus on putting people first, NEXDINE crafts finely tailored and expertly managed programs designed to elevate the dining and hospitality experience. Founded on principles of responsiveness, transparency, and authenticity, NEXDINE has established a reputation for delivering exceptional service through its family of brands. This approach not only ensures customer satisfaction but also fosters a positive work environment where employees feel valued and supported. More information about the company can be found on their official website, www.NEXDINE.com.

The Server/Guest Experience Ambassador position at NEXDINE in Dallas, TX, offers both part-time and full-time opportunities with an hourly pay rate ranging from $16.00 to $18.00. This role is critical in providing residents, colleagues, and guests with a best-in-class dining experience by ensuring exemplary service at every touchpoint. Reporting to the Director of Dining Services, the Ambassador embarks on a mission to cascade a spirit of hospitality in all interactions and to uphold the high standards that NEXDINE is known for.

This role involves engaging with residents to understand their food and beverage preferences, clearly communicating menu offerings including ingredients and preparation methods, and ensuring complete satisfaction with the service provided. The Ambassador is entrusted with serving food, including specialty diets, and assisting in meal period setup and breakdown while maintaining cleanliness and organization of service areas. Working in a dynamic kitchen environment, the Ambassador may also support culinary staff and perform tasks such as dishwashing and equipment handling.

The position demands a strong commitment to customer service, attentiveness, approachability, and proactive communication, especially concerning any customer service issues. Physical requirements include the ability to stand for extended periods, manual dexterity, and the capacity to lift or move items weighing up to 40 pounds. Employees must be comfortable operating kitchen equipment and working amidst heat, steam, and noise, reflecting the energetic nature of a busy hospitality environment.

NEXDINE values career growth and offers a generous compensation and benefits package including health, dental, and vision insurance, company-paid life insurance, a 401(k) savings plan, paid time off for vacation, holidays, and sick leave, as well as an Employee Assistance Program and various employee perks and rewards. This combination of benefits ensures employees are well-supported both personally and professionally while contributing to a vibrant and rewarding workplace culture.