Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $2.50
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a global leader specializing in venue development, management, and premium hospitality services tailored for the live event industry. Established as an innovative powerhouse, OVG offers a comprehensive, 360-degree solution for its portfolio of world-class owned venues and an esteemed client base that includes influential arenas, convention centers, music festivals, performing arts centers, and cultural institutions around the world. With a reputation for excellence and a commitment to creating memorable experiences, Oak View Group is dedicated to advancing the sports and live entertainment sectors by delivering superior services that meet the evolving needs of venues and their patrons.
The role of Server at Oak View Group is crafted for individuals passionate about hospitality and providing exceptional guest experiences in dynamic, fast-paced, and high-volume settings. This position involves directly interacting with guests to deliver attentive, friendly, and professional service, ensuring each customer receives timely and well-presented food and beverages. Servers play an essential role in sustaining the high standards of hospitality that OVG is known for, contributing significantly to the smooth operation of event dining services. The position is hourly, with a base pay of $2.50 plus eligibility for tips, and it includes benefits for part-time employees such as a 401(k) savings plan with matching contributions.
Servers at OVG must develop and maintain an extensive knowledge of the menu and any special offerings to effectively assist guests and provide accurate information regarding food and drink options. Responsibilities include ensuring that all food items are served promptly and at the proper temperatures, maintaining neat presentation without spill-over, and efficiently managing tables during busy periods by pre-busing and clearing them when needed. Additionally, the role requires stocking beverage stations and maintaining high responsiveness to customer wishes and requests.
Working collaboratively with wait staff, bus persons, bartenders, supervisors, and kitchen staff to streamline communication and coordination is crucial in this position, as it enhances the overall dining experience for patrons. Servers are also expected to maintain a polished, professional appearance and foster a positive and cooperative work environment through respectful communication with customers and team members alike.
Oak View Group prides itself on its inclusive culture, recognizing that a diverse team drives innovation and excellence. The organization is committed to ensuring a workplace that reflects the diverse communities it serves, supporting equal employment opportunities without discrimination. This commitment aligns with OVG's mission to disrupt the sports and live entertainment industries positively while upholding an environment where every employee's voice is valued and heard.
This is an evergreen role with the company accepting applications on an ongoing basis, reflecting Oak View Group's continuous need for dedicated hospitality professionals who can thrive in energetic event-driven environments and contribute to providing unforgettable experiences to guests across their globally recognized venues.
The role of Server at Oak View Group is crafted for individuals passionate about hospitality and providing exceptional guest experiences in dynamic, fast-paced, and high-volume settings. This position involves directly interacting with guests to deliver attentive, friendly, and professional service, ensuring each customer receives timely and well-presented food and beverages. Servers play an essential role in sustaining the high standards of hospitality that OVG is known for, contributing significantly to the smooth operation of event dining services. The position is hourly, with a base pay of $2.50 plus eligibility for tips, and it includes benefits for part-time employees such as a 401(k) savings plan with matching contributions.
Servers at OVG must develop and maintain an extensive knowledge of the menu and any special offerings to effectively assist guests and provide accurate information regarding food and drink options. Responsibilities include ensuring that all food items are served promptly and at the proper temperatures, maintaining neat presentation without spill-over, and efficiently managing tables during busy periods by pre-busing and clearing them when needed. Additionally, the role requires stocking beverage stations and maintaining high responsiveness to customer wishes and requests.
Working collaboratively with wait staff, bus persons, bartenders, supervisors, and kitchen staff to streamline communication and coordination is crucial in this position, as it enhances the overall dining experience for patrons. Servers are also expected to maintain a polished, professional appearance and foster a positive and cooperative work environment through respectful communication with customers and team members alike.
Oak View Group prides itself on its inclusive culture, recognizing that a diverse team drives innovation and excellence. The organization is committed to ensuring a workplace that reflects the diverse communities it serves, supporting equal employment opportunities without discrimination. This commitment aligns with OVG's mission to disrupt the sports and live entertainment industries positively while upholding an environment where every employee's voice is valued and heard.
This is an evergreen role with the company accepting applications on an ongoing basis, reflecting Oak View Group's continuous need for dedicated hospitality professionals who can thrive in energetic event-driven environments and contribute to providing unforgettable experiences to guests across their globally recognized venues.
Job Requirements
- Must have a high school diploma or G.E.D.
- Must acquire and maintain a Food Handlers Card
- Must acquire and maintain Alcohol Awareness Certification
- Must have experience in food service or related job
- Ability to work in a fast-paced, high volume environment
- Ability to communicate effectively and professionally
- Ability to work flexible hours including peak event periods
Job Qualifications
- Experience working in a fast-paced, high volume environment preferred
- Must have a high school diploma, G.E.D. or related food service job experience
- Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings
- Ability to work in a team-oriented, fast-paced, event-driven environment
- Ability to communicate clearly with employees, co-workers, management staff and guests in a respectful manner
Job Duties
- Maintain knowledge of the menu and special items
- Provide quick, attentive, friendly and professional service to banquet guests
- Ensure food items are served at proper temperature and immediately upon availability
- Ensure neat presentation of all ordered items with no spill-over
- Pre-bus and bus tables during peak periods
- Maintain availability to work during peak periods
- Stock beverage stations as necessary
- Maintain high responsiveness to customer desires and requests
- Maintain a professional and clean appearance
- Communicate with wait staff, bus persons, bartenders, supervisors, and kitchen staff
- Build and maintain knowledge regarding bar offerings
Job Criteria
Experience
No experience required
Job Location
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