Job Overview

diamond

Benefits

employee discount
flexible schedule
Health Insurance
Paid training
family meals
Dining Discounts
Referral program

Job Description

Drake's Hollywood is an upscale American restaurant inspired by the glamour and sophistication of Hollywood's Golden Age. Renowned for its premium steaks and seafood, expertly crafted cocktails, and vibrant atmosphere, Drake's Hollywood offers an elevated dining experience that goes beyond just great food and beverage. The establishment is dedicated to exceptional hospitality, impeccable execution, and creating memorable guest experiences that truly embody the spirit of Hollywood's iconic era.

At Drake's Hollywood, dining is about creating moments. Whether for celebratory dinners, business gatherings, or spontaneous nights out, guests come seeking an experience that feels elevated, energetic, and unforgettable. The restaurant prides itself on attention to detail and insists that every interaction contributes to the warm, polished atmosphere that defines its brand. The team is passionate about hospitality and believes exceptional service is a blend of execution and genuine connection. Employees at Drake’s Hollywood are polished, confident, and engaging, focused on anticipating guest needs and creating moments that guests will remember and want to return for.

The role of Cocktail Server at Drake's Hollywood is central to delivering this memorable dining experience. As a Cocktail Server, you are responsible for providing outstanding food and beverage service to guests in a poised and professional manner. The position requires attentiveness, hospitality, and the ability to work efficiently in a fast-paced setting. Cocktail Servers not only fulfill orders but are ambassadors of the restaurant’s brand and values. They ensure guests feel welcomed, comfortable, and valued throughout their visit.

Cocktail Servers at Drake's Hollywood must have a comprehensive knowledge of the menu, including daily specials, and any dietary restrictions to answer guest queries accurately. They are expected to promote the beverage program by upselling cocktails, wines, and food items, enhancing the guest experience while contributing to the restaurant’s success. The position demands teamwork, seamless communication, and a positive attitude to support a smooth operation. Handling special requests and resolving disputes with professionalism is paramount, ensuring every guest leaves with a positive impression.

This opportunity suits hospitality professionals with a passion for wine, beer, and craft cocktails who want to develop their skills and career in an upscale, high-volume environment. The restaurant provides ongoing training and values employees who take pride in their role and seek growth within the organization. Working at Drake's Hollywood means being part of a team dedicated to excellence, style, and a commitment to creating unforgettable moments for every guest. The employment type is typically full-time or part-time with a flexible schedule, including evenings, weekends, and holidays, recognizing the dynamic nature of the hospitality industry. Benefits such as health insurance, employee discounts across all Vandelay Hospitality Group brands, paid training, and more are offered to support employee well-being and professional development.

Job Requirements

  • 2+ years of server experience in an upscale or fine-dining high-volume establishment
  • Previous experience as a cocktail server or bartender in a high-end environment is preferred
  • Will be required to complete and pass quizzes on product/job knowledge
  • Positive attitude, a sense of responsibility, and ownership of the position
  • Appetite for creating memorable moments of hospitality for our guests
  • Desire to learn and grow within the position and restaurant
  • Knowledge and passion for wine, beer, and craft cocktails
  • Understanding of classic food, wine service, pairings, and service ware
  • Detail-oriented with strong communication skills
  • Team-oriented with a strong sense of punctuality and reliability
  • Ability to multitask and work in a fast-paced environment
  • Professional appearance and demeanor
  • Availability to work evenings, weekends, and holidays
  • Must be of legal age to serve alcohol

Job Qualifications

  • 2+ years of server experience in an upscale or fine-dining high-volume establishment
  • Previous experience as a cocktail server or bartender in a high-end environment is preferred
  • Knowledge and passion for wine, beer, and craft cocktails
  • Understanding of classic food, wine service, pairings, and service ware
  • Detail-oriented with strong communication skills
  • Team-oriented with a strong sense of punctuality and reliability
  • Professional appearance and demeanor
  • Ability to multitask and work in a fast-paced environment

Job Duties

  • Maintain a high level of hospitality and professionalism with each team member and guest
  • Develop and retain a complete knowledge of all food, beverage, and dietary restrictions to answer guest questions
  • Ensure all steps of service are followed
  • Execute opening and closing procedures associated with assigned station
  • Work seamlessly and communicate with all team members
  • Assist to assure guests have a valuable overall experience
  • Handle disputes and/or complaints with the utmost respect, professionalism and hospitality and go above and beyond to always accommodate special requests
  • Attend food, wine and team training opportunities
  • Memorize and promote menu items, including daily specials
  • Upsell cocktails, wines, and food items
  • Ensure that all beverages are prepared to the highest standards of quality and presentation
  • Maintain cleanliness and organization of the bar and service areas
  • Follow all safety and sanitation policies

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