Pilot Flying J logo

Food Services Leader

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $16.50 - $24.87
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay

Job Description

Pilot Company is a leading network of travel centers operating across North America, boasting over 30,000 team members and more than 750 retail and fueling locations spanning 44 states and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently headed by CEO Adam Wright, Pilot Company has continually upheld its founding values and a people-first culture while committing to community support and sustainability. The company’s energy and logistics division serves as a top fuel supplier, maintaining one of the largest tanker fleets in the industry and providing vital services to oil operations within the nation’s busiest basins. Alongside fuel supply, Pilot Company excels in a variety of sectors including retail operations, logistics and transportation, technology and digital innovation, construction, and more. This multi-faceted business environment fosters a dynamic and supportive workplace where employees are encouraged to grow and contribute meaningfully to the company’s mission of fueling people and keeping North America moving.

The Shift Leader role at Pilot Company is a crucial position responsible for supervising employees and overseeing the general operations of the restaurant facilities within the travel centers. This role involves ensuring that day-to-day operations run smoothly while delivering excellent customer service in alignment with Pilot Company’s high standards. The ideal candidate will demonstrate a strong commitment to quality and customer satisfaction, backed by experience or knowledge of restaurant operations. This position requires a motivated individual who is ready to assist managers with various tasks to maintain efficient operations and uphold the company’s values. Offering competitive pay rates starting between $16.50 to $24.87 per hour, the Shift Leader will have the opportunity to work in a dynamic environment where teamwork, leadership, and excellent communication skills are essential. This role also emphasizes flexibility with schedules covering nights, days, weekends, and holidays to best support the operational needs of the restaurants. Pilot Company promotes an inclusive hiring policy and encourages military applicants to apply, reflecting its dedication to diversity and equal opportunity employment.

Job Requirements

  • high school diploma or equivalent
  • prior experience in a supervisory role preferred
  • excellent communication and interpersonal skills
  • ability to stand and move for extended periods
  • strong problem-solving abilities
  • ability to work under pressure
  • commitment to upholding company values
  • background check
  • flexible availability including nights, weekends, and holidays

Job Qualifications

  • previous experience or working knowledge of restaurant operations
  • exceptional customer service skills
  • proficiency with calculator, computer, and other equipment
  • ability to work collaboratively with team members, customers, vendors, and corporate representatives
  • flexibility to work varied schedules including nights, days, weekends, and holidays
  • successful background check completion

Job Duties

  • supervise restaurant employees and daily operations
  • respond promptly to customer needs with excellent service
  • assist managers with tasks to maintain facility operations
  • ensure adherence to company quality and customer service standards
  • manage store operations knowledgeably
  • support teamwork amongst staff
  • maintain a clean and safe work environment

Job Criteria

Experience

Mid Level (3-7 years)


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