Restaurant Assistant General Manager

Round Rock, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Career growth opportunities

401(k) matching

Paid Time Off

holiday compensation

health coverage

dental coverage

vision coverage

employee appreciation events

discounts and perks

Education assistance programs

Job Description

Kalahari Resorts & Conventions stands as a premier destination for those seeking extraordinary vacation experiences, famed for housing America's Largest Indoor Waterparks. These African-inspired resorts extend beyond typical accommodations, offering guests a blend of world-class dining, luxurious spas, exhilarating entertainment, and sophisticated convention centers, all designed to redefine the hospitality industry. As a family-owned business, Kalahari upholds a profound commitment to their core value: Lead with Love. This philosophy is evident in the caring and respectful atmosphere cultivated for both guests and associates, alongside a dedication to community upliftment and global impact through charitable partnerships such as charity: water, aimed at delivering clean water to millions in Africa.

Within this vibrant environment, Kalahari Resorts is actively seeking an Assistant General Manager for Double Cut Steakhouse, located within their property. This role is essential in supporting the restaurant's operational success by guiding daily functions, fostering team development, and ensuring guests receive outstanding service. The successful candidate will work closely with the General Manager to uphold exceptional service standards, manage financial performance, and maintain operational excellence in a bustling, high-volume setting. The position requires hands-on leadership and a dedication to nurturing a workplace where respect, support, and accountability are paramount.

The Assistant General Manager at Double Cut Steakhouse embarks on a mission to embody the company's promise to Lead with Love, cultivating an environment where employees feel empowered, respected, and motivated to excel collectively. Leadership responsibilities extend beyond management to include coaching, training, and encouraging team members to deliver superior hospitality. This role offers a unique opportunity to contribute to a dynamic upscale dining venue known for bold flavors and memorable experiences, within a company recognized for its employee-centric culture and community values. Join Kalahari Resorts and Conventions to be part of a team that not only offers career growth opportunities but also values innovation, inclusivity, and making a lasting impact on guests and associates alike.

Job Requirements

Background in general food and beverage knowledge
Minimum of 1 year in front-of-the-house operations or assistant management in hotel or resort
Prior full-service restaurant experience
Supervisory experience of staff
Preferred 2 years of related experience including craft cocktail knowledge
Ability to work in a fast-paced, high-volume environment
Willingness to fill in various roles as needed
Strong leadership and team-building skills

Job Qualifications

Knowledge of general food and beverage operations
At least 1 year of front-of-the-house operations and/or assistant management experience in a hotel or resort setting
Experience in full-service restaurant environments
Prior supervisory experience of staff
Experience with craft cocktails preferred
Ability to lead, coach, and motivate a team
Strong communication and interpersonal skills
Commitment to upholding service excellence and team development

Job Duties

Ensure that all food and beverage products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards
Achieve company objectives in sales, service, quality, appearance of the facility, and sanitation and cleanliness through training associates and creating a positive, productive working environment
Fill in where needed as interim Manager, Supervisor, or Associate to ensure guest service standards and efficient operations daily
Continually strive to develop, coach, and train staff in all areas of managerial and professional development
Support the General Manager in driving service standards, financial performance, and operational excellence
Lead by example to foster a culture of respect, support, accountability, and genuine care for guests and team members
Monitor daily restaurant operations to resolve issues promptly and maintain guest satisfaction