Restaurant Assistant Manager (Austin) TX

Pollo Regio is a renowned restaurant chain specializing in serving flavorful and high-quality Mexican-style grilled chicken dishes. Established with a commitment to delivering exceptional dining experiences, Pollo Regio has grown steadily and established multiple locations across Texas, including several outlets in Austin. The company prides itself on its customer-centric approach, quality ingredients, and a vibrant team culture that fosters growth and development for all employees. Pollo Regio aims to create a warm and welcoming atmosphere in each restaurant, where guests can enjoy fresh, delicious food and impeccable service.

We are currently seeking Assistant Managers to join our dynamic team at our Austin restaurant locations. This role is critical in supporting the Restaurant General Manager in delivering superior guest services and maintaining high standards in all aspects of restaurant operations. The Assistant Manager will be a customer-focused leader who thrives in fast-paced environments and has a passion for growth and career advancement within the restaurant industry. This position offers an excellent opportunity for motivated individuals with prior restaurant experience to build their career with a reputable brand.

As an Assistant Manager at Pollo Regio, you will be entrusted with various responsibilities that ensure the smooth day-to-day running of the restaurant. Your duties will include assisting the General Manager in overseeing restaurant operations, resolving customer complaints efficiently, enforcing quality standards for food and service, organizing and supervising shifts, and promoting health and safety compliance. You will also play a key role in upholding the company’s brand reputation by successfully promoting and publicizing the restaurant, nurturing a positive work environment, and leading by example. In addition, you will contribute to the company’s strategic growth plan by monitoring operations and initiating corrective actions when necessary.

This role requires strong leadership and communication skills as well as a customer-first mentality. Successful candidates will be team players with a good attitude and a desire to coach and motivate other team members. The ability to work and learn quickly in a fast-paced environment is essential, along with a commitment to maintaining sanitation and safety standards. Candidates should also possess Food Safety Certification, ensuring that all food handling processes meet or exceed industry regulations.

Pollo Regio offers a supportive and rewarding work environment with comprehensive benefits. Employees enjoy medical, dental, vision, and life insurance, a 401(k) plan with company matching, and paid vacation and holiday leave, including special holidays such as Thanksgiving and Christmas. Team members benefit from career development opportunities and employee discounts on food at our stores. If you are passionate about the restaurant industry and ready to take your career to the next level, Pollo Regio’s Assistant Manager position in Austin is an ideal opportunity to join a growing company dedicated to excellence and employee success.