Assistant General Manager

Corpus Christi, TX, USA|

Job Overview

Compensation

Hourly

Range $20.00 - $22.00

Benefits

Health Insurance

Life insurance

Dental Insurance

Vision Insurance

Vacation Time

Hourly wage $20 - $22

Job Description

Sandcastle Condominiums is a premier beachfront condominium resort located in the picturesque coastal town of Port Aransas, Texas. This well-established property offers a unique combination of comfort, convenience, and stunning oceanfront views, making it a coveted destination for vacationers and owners alike. The resort prides itself on creating memorable guest experiences through exceptional service, well-maintained accommodations, and a dedicated team that values professionalism and excellence. With a variety of amenities and direct access to the beach, Sandcastle Condominiums attracts a diverse clientele seeking both relaxation and adventure in a beautiful setting. The team at Sandcastle Condominiums is committed to upholding high standards of hospitality while fostering a welcoming and supportive work environment for its employees.

The Assistant General Manager plays a crucial role in supporting the General Manager in overseeing daily operations of the condominium property and resort. This full-time position involves a wide range of responsibilities focused on ensuring smooth and efficient management of the resort's office, front desk, and staff departments. The ideal candidate is an effective communicator with strong organizational skills and proven experience in staff supervision, financial reporting, and audit documentation. The Assistant General Manager will be responsible for recruiting, training, and evaluating employees, managing employee relations, and maintaining operational policies related to billing, payments, and key control. This role requires handling guest concerns with professionalism, coordinating with other departments to maximize guest satisfaction, and maintaining a visible leadership presence among guests and staff. A comprehensive understanding of emergency procedures and the ability to lead by example are essential. Compensation for this role ranges between $20.00 and $22.00 per hour, with benefits including health, life, dental, and vision insurance available within 90 days of employment. Vacation benefits begin with one week in the first year and increase to two weeks starting in the second year. This position offers an excellent opportunity for individuals passionate about hospitality management to advance their career within a respected beachfront resort community.

Job Requirements

At least two years of experience managing or directly supervising a staff of five or more employees
Previous property management, vacation rental management, resort management, or equivalent hospitality experience
Administrative experience
Strong communication skills
Organizational skills
Ability to multitask and prioritize in a fast-paced environment
Professional demeanor

Job Qualifications

At least two years of experience managing or directly supervising a staff of five or more employees
Previous property management, vacation rental management, resort management, or equivalent hospitality experience
Administrative experience
Strong written and verbal communication skills
Organizational, time-management, and follow-up skills
Ability to multitask and prioritize in a fast-paced environment
Friendly, professional, and upbeat demeanor
Demonstrated ability to recruit, hire, train, supervise, coach, develop, promote, and, when necessary, release employees

Job Duties

Assist the General Manager with all functions necessary to operate the condominium property and resort effectively
Oversee office and front desk operations
Recruit, interview, hire, and train employees within assigned departments
Conduct employee evaluations and manage disciplinary matters as needed
Review daily audit reports to ensure billing accuracy
Prepare schedules, ensure all shifts are properly covered, and provide coverage when necessary
Follow and enforce the established key-control policy
Ensure all credit and payment policies are followed
Confirm the proper completion of front desk agents’ AM and PM checklists
Handle guest concerns calmly and professionally
Assist guests with services, questions, and requests
Maintain working knowledge of all fire and emergency procedures
Understand employee responsibilities and lead by example
Coordinate professionally with Reservations, Sales, Housekeeping, Maintenance, and other departments to provide the highest level of guest and employee satisfaction
Maintain a visible and accessible presence for guests and staff
Ensure the accuracy of group reservations, rooming lists, billing, amenities, and arrivals
Ensure all team members maintain established grooming, appearance, and uniform standards
Complete additional departmental duties as operationally necessary
Perform other duties as assigned by the General Manager