assistant-general-manager

HAZA Foods of Northeast, LLC is a franchisee of Wendy's, a globally recognized fast-food restaurant brand known for its commitment to quality, customer service, and community involvement. Wendy's has built a reputation for delivering fresh, made-to-order meals and maintaining a welcoming family-friendly atmosphere. As a franchisee, HAZA Foods operates one of the successful high-volume Wendy's locations in Austin, TX, at 6210 East Ben White. This location is a vital part of the local community, serving thousands of customers daily with a focus on speed, quality, and customer satisfaction.

The role of Restaurant Assistant General Manager (AGM) at HAZA Foods' Wendy's location offers a unique opportunity for ambitious hospitality professionals looking to advance their careers within an established and respected brand. This position is geared towards individuals who possess at least one year of assistant management experience, especially within fast-food and restaurant environments. It involves collaborating closely with the General Manager to ensure the smooth operation of the restaurant’s day-to-day activities. The AGM helps manage all aspects of restaurant operations, including staffing, financial controls, customer service, food safety, and team development.

Candidates who join HAZA Foods as an Assistant General Manager will be stepping into a role that requires leadership, decision-making skills, and a customer-focused mindset. The company highly values employees who are results-oriented and capable of managing teams dynamically and effectively in a fast-paced environment. The company is committed to providing the training and development employees need to progress along a clear management career path, which includes Assistant General Manager, General Manager, Training General Manager, District Manager, and beyond. This structured growth plan underscores the company’s dedication to internal promotions based on performance and business needs rather than tenure.

In addition to career advancement opportunities, employees enjoy a range of competitive benefits and perks. These include competitive pay with bonuses, flexible working hours including rotating shifts, a comprehensive benefits package with personal time off plans, medical, dental, and vision insurance plans, short-term and long-term disability, life insurance options, and a 401(k) plan with employer matching. Employees also have access to an employee discount program and meal discounts. The position demands physical endurance as it requires walking and standing for long periods as well as the ability to lift up to 50 pounds, underscoring the active, hands-on nature of the job.

HAZA Foods is looking for candidates who are flexible to work 50-55 hours per week, including weekends and holidays, while appreciating the work-life balance supported by holidays such as Thanksgiving and Christmas when the restaurant is closed. A valid driver’s license and access to private transportation are required to ensure reliable attendance and punctuality. Background screening is a standard part of the hiring process to maintain the safety and integrity of both the team and customers.

The Assistant General Manager plays a key role in creating and sustaining a positive, fun, and family-like environment within the restaurant, which is a hallmark of the Wendy’s customer experience. Under the General Manager’s direction, the AGM is responsible for staff recruitment, interviewing, hiring, training, coaching, and counseling, fostering team development and maintaining strong team relations. They also oversee food handling protocols, equipment maintenance, compliance with health and safety regulations, and financial management – ensuring that the restaurant not only meets but exceeds the standards expected by both Wendy’s corporate and the franchisee.