Position: Specialized Operations Supervisor
About: Under the leadership of the Assistant General Manager, Operations (AGMO), the Specialized Operations Associate Supervisor is responsible for leading, training, and supervising the daily operations of the General Office, Jewelry Department, and the Returns Desk, including tracking and maintaining financial reporting.
Requirements: Ability to drive profitability through execution of SOA KPIs; Comfortable with real-time coaching, working closely with Associates, Store Leadership, and cross-functional Corporate partners; Ability to work well in a fast-paced, team-oriented environment that requires a high degree of multitasking with minimal supervision; Ability to work a flexible schedule as per business needs & adheres to Dependability standards Demonstrates attention to detail and keeps personal workspace organized; Ability to influence the team to follow store policies & procedures to help in decision-making; Verbal and written communication skills; handles telephone and face-to-face interactions effectively and professionally; Maintains confidentiality when handling issues; Other store initiatives as assigned by management; Ability to lift cartons (up to 50lbs), climb ladders, and handle racks and carts of merchandise.; Must have strong computer skills, i.e. Google, MS Office, and adapt to changing technology
Benefits: Disability insurance, Health insurance, Dental insurance, 401(k), Vision insurance, Opportunities for advancement, Life insurance
