Position: Front Office Representative Surprise
About: Banner Medical Group, a part of Banner Health, is seeking a Front Office/Customer Experience Representative to join their team in Surprise, Arizona. This role involves being the first point of contact for patients and visitors, ensuring a positive experience and smooth patient flow process in a medical clinic or physician’s practice setting.
Requirements: High school diploma/GED or equivalent working knowledge; knowledge of patient financial services, financial, collecting services, or insurance industry experience; customer service skills; familiarity with medical terminology and common insurance and payor types; accurate and efficient keyboarding skills; strong interpersonal, oral, and written communication skills; ability to manage multiple tasks simultaneously with minimal supervision; previous medical, financial services, or customer service work experience preferred
Benefits: health insurance, 401(k)