Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k plan
Career Development
Job Description
FS Residential is a reputable property management company known for its dedication to providing exceptional living experiences and superior customer service within residential communities. With a focus on operational excellence and resident satisfaction, FS Residential manages a diverse portfolio of residential properties across various locations, ensuring that every community is maintained to the highest standards. The company prides itself on fostering a supportive and professional environment where employees are empowered to contribute their best skills and work collaboratively to achieve organizational goals. Known for its commitment to innovation and employee development, FS Residential offers a dynamic workplace that values integrity, respect, and continuous improvement.
As a Front Desk Associate at FS Residential, you will play a crucial role as the first point of contact for residents, guests, and service providers in the residential community. This is a full-time position offering an hourly wage of $19.00. The role requires working independently with minimal supervision, demanding strong communication, telephone, and customer service skills to effectively meet and greet residents and visitors. You will be responsible for monitoring and operating electronic security control systems, managing access control, and responding promptly to emergencies. Accurate maintenance of daily logs, records, and forms is also essential. The position requires a detail-oriented individual capable of multitasking in a fast-paced environment while maintaining professionalism and composure.
In this role, you will demonstrate excellent time management skills, ensuring that all tasks related to customer service, safety, and administrative duties are completed efficiently and accurately. Your ability to monitor emergency response systems and react appropriately during critical situations is vital to maintaining a safe and secure environment throughout the property. You will be expected to resolve complaints and issues effectively and follow up to ensure resident satisfaction. This role might require working extended hours and weekends based on project requirements, so flexibility and dedication are essential. The position also offers opportunities for career growth within the company, supported by ongoing training and development resources.
By joining FS Residential as a Front Desk Associate, you will be part of a company that values diversity and promotes a positive workplace culture. You will have access to comprehensive benefits as a full-time associate, including a choice of multiple medical plans, dental and vision coverage, paid time off, paid holidays, and a 401(k) plan with company match. Occasional travel for training or company events may be required, contributing to your professional growth and networking opportunities. This role is ideal for individuals who enjoy interacting with people, have a keen eye for detail, and want to contribute to creating a welcoming and secure living environment for community residents.
As a Front Desk Associate at FS Residential, you will play a crucial role as the first point of contact for residents, guests, and service providers in the residential community. This is a full-time position offering an hourly wage of $19.00. The role requires working independently with minimal supervision, demanding strong communication, telephone, and customer service skills to effectively meet and greet residents and visitors. You will be responsible for monitoring and operating electronic security control systems, managing access control, and responding promptly to emergencies. Accurate maintenance of daily logs, records, and forms is also essential. The position requires a detail-oriented individual capable of multitasking in a fast-paced environment while maintaining professionalism and composure.
In this role, you will demonstrate excellent time management skills, ensuring that all tasks related to customer service, safety, and administrative duties are completed efficiently and accurately. Your ability to monitor emergency response systems and react appropriately during critical situations is vital to maintaining a safe and secure environment throughout the property. You will be expected to resolve complaints and issues effectively and follow up to ensure resident satisfaction. This role might require working extended hours and weekends based on project requirements, so flexibility and dedication are essential. The position also offers opportunities for career growth within the company, supported by ongoing training and development resources.
By joining FS Residential as a Front Desk Associate, you will be part of a company that values diversity and promotes a positive workplace culture. You will have access to comprehensive benefits as a full-time associate, including a choice of multiple medical plans, dental and vision coverage, paid time off, paid holidays, and a 401(k) plan with company match. Occasional travel for training or company events may be required, contributing to your professional growth and networking opportunities. This role is ideal for individuals who enjoy interacting with people, have a keen eye for detail, and want to contribute to creating a welcoming and secure living environment for community residents.
Job Requirements
- Ability to lift 30 to 50 lbs
- work in an upright standing or sitting position for long periods of time
- handle, finger, grasp and lift objects and packages
- reach with hands and arms
- communicate, receive, and exchange ideas and information by means of the spoken and written word
- ability to quickly and easily navigate the property and building as required
- complete all required forms
- ability to work extended hours and weekends based on project requirements
- ability to respond to emergencies in a timely manner
Job Qualifications
- High school diploma or equivalency preferred
- college level courses in business or hospitality preferred
- two to three years of business experience preferred
- computer literacy with command of information system hardware and software preferred
- effective written and verbal communication skills
- multiple language fluency is desirable
- strong customer service, communication and interpersonal skills required
Job Duties
- Demonstrates excellent customer service, communication, and time management skills
- monitors emergency response system
- greet and direct residents, guests, and invitees
- monitors and controls electronic security control systems
- responds to emergency situations in a timely and efficient manner
- monitors and controls access to the building
- maintains daily log, records, and forms
Job Criteria
Experience
No experience required
Job Location
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