Concierge / Receptionist

Acts Retirement-Life Communities is a leading not-for-profit organization specializing in the ownership, operation, and development of resort-style continuing care senior living communities. With a robust portfolio of 28 communities across 9 states, Acts serves a diverse population of seniors by providing independent living, assisted living, and skilled nursing options. The organization prides itself on creating vibrant, supportive environments where residents enjoy a high quality of life enriched by various amenities and services. These include casual and fine dining venues, beauty salons, fitness centers, security, comprehensive healthcare services, and a wealth of activity programs designed to foster engagement and well-being. With over 8,500 team members, Acts Retirement-Life Communities emphasizes a culture rooted in Loving-Kindness, recognizing the unique backgrounds and talents each employee brings to the team. The company is committed to diversity, equity, and inclusion, ensuring a workplace where all individuals are valued and respected. Acts offers its employees a range of benefits, including health plans covering medical, prescription, dental, and vision needs, as well as flexible spending accounts, life insurance, disability programs, a 401(k) plan with company match, and generous paid time off and holiday allowances. Employee development is also a priority, supported by tuition reimbursement, professional development programs, university partnerships, and wellness initiatives. One notable benefit is the PayActiv program, which enables team members to receive next-day pay, helping to improve financial flexibility and stability.

The Receptionist position at Acts Retirement-Life Communities is a pivotal role that supports the efficient operation of the community's administrative functions. The receptionist is the first point of contact for visitors and callers, responsible for answering and transferring phone calls, greeting and directing guests, and managing appointment scheduling. Additionally, the role involves coordinating reservations for the guest suites, handling maintenance work orders, metering outgoing mail, and managing both the distribution and sorting of incoming mail. Clerical duties are diverse and include typing, filing, copying documents, and maintaining accurate records. This position demands strong organizational skills, effective communication, and professionalism, as the receptionist represents the welcoming face of the community. Candidates should have a high school diploma or equivalent and possess 2 to 4 years of relevant work experience. The hourly wage ranges from $17.00 to $19.98, depending on skills and experience. The role requires adherence to Florida's Care Provider Background Screening process, reflecting the organization's commitment to safety and compliance within senior care environments. By joining Acts, employees become part of a team that values personal and professional growth, and contributes meaningfully to creating a supportive and enriching living environment for seniors.