Receptionist

The University of Miami is a prestigious academic institution recognized for its commitment to excellence in research, education, and patient care. Located in South Florida, it serves as a beacon of innovation and comprehensive healthcare. The University embraces its role as a major academic medical center, offering cutting-edge medical services through its affiliated University of Miami Health System (UHealth), the only university-based health system in the region. The health system supports a wide network of physicians across more than 100 specialties and subspecialties, addressing a vast range of patient needs with over one million patient encounters each year. UHealth is dedicated to upholding a tradition of outstanding teaching, groundbreaking research, and compassionate patient care that extends its influence throughout South Florida, Latin America, and the Caribbean. This commitment is reflected in the University's robust employment offerings that include competitive salaries and comprehensive benefits packages covering medical, dental, tuition remission, and more. The University of Miami strongly promotes equal opportunity employment, ensuring a diverse, inclusive, and supportive workforce free from discrimination based on any federally protected categories.

The Diabetes Research Institute at the University of Miami is excited to offer a full-time Receptionist position that plays a vital role in maintaining the positive and professional image of the department and the larger institution. The Receptionist serves as the first point of contact for visitors, vendors, patients, staff, and students, greeting and assisting them either in person or over the telephone. This role demands not only courteous and prompt customer service skills but also a high degree of professionalism and efficiency to handle inquiries and direct communications appropriately. The Receptionist will support the department’s function by managing incoming and outgoing calls, responding to general questions, and forwarding specific requests to the relevant staff members, ensuring smooth and effective communication workflows.

In addition to handling visitor interactions and telephone communications, the Receptionist position involves a variety of administrative duties essential to the day-to-day operation of the Diabetes Research Institute. These responsibilities include sorting departmental mail, managing faxes, troubleshooting office equipment, maintaining department directories, and keeping visitation logs up to date. The Receptionist is responsible for maintaining an organized and welcoming reception area, placing supply orders as requested by department leadership, and adhering to university policies designed to safeguard university assets. This comprehensive role requires a combination of interpersonal, organizational, and technical capabilities to ensure that the department functions seamlessly.

This opportunity is ideal for someone with a minimum of one year of relevant experience and a high school diploma or equivalent. The role at the University of Miami offers more than just a job; it provides a career within a dynamic and supportive environment committed to professional growth, inclusion, and impactful service to the community. The University’s supportive culture and competitive benefits make this a highly attractive position for candidates looking to join an esteemed institution where their contributions directly enhance the patient care and research excellence for which the University of Miami is known. As a full-time staff member, the Receptionist will be an integral part of the Diabetes Research Institute, helping to foster a welcoming atmosphere for all department visitors and maintaining operations that support the Institute’s mission of fighting diabetes through innovative research and patient care.