Dental Front Desk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $22.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
competitive pay
flexible schedule
Professional development support
friendly work environment

Job Description

This dental practice is a well-established facility committed to providing exceptional dental care to its community. It operates with a patient-centered approach, ensuring that every visitor receives personalized and effective treatment. The team consists of experienced dental professionals who work collaboratively to maintain high standards of hygiene, comfort, and care. Located conveniently for easy access, the practice values professionalism and a welcoming environment to make patients feel at ease from the moment they walk in.

The role we are looking to fill is that of a Dental Front Desk Receptionist, a vital position responsible for managing the front desk operations efficiently. This is an in-person role with the opportunity for both full-time and part-time employment, offering a competitive pay range from $16.00 to $22.00 per hour depending on experience and qualifications. The work schedule is organized to ensure smooth operation of the office during weekdays, with specific hours from Tuesday to Friday including alternating Thursdays and Fridays. Typical weekly hours range between 24 to 30, providing flexibility while ensuring adequate coverage to meet patient needs.

As a Dental Front Desk Receptionist, the candidate will serve as the first point of contact for patients. This role requires fluency in both English and Spanish to accommodate a diverse patient base and foster clear communication. The receptionist will be tasked with answering phone calls promptly and professionally, scheduling patient appointments efficiently, and confirming these appointments to minimize no-shows. Experience with Eaglesoft dental software is highly preferred, as it is the system used for managing patient records and appointment scheduling. The candidate must be adept at billing procedures, sending insurance claims and pre-estimates, verifying insurance coverage, and assisting patients with payment-related inquiries. Attention to detail and strong organizational skills are crucial for managing these billing and insurance tasks accurately.

This position is ideal for a team player who thrives in a collaborative, fast-paced environment. The ability to interact warmly with patients, manage multiple tasks simultaneously, and maintain confidentiality and professionalism is essential. The practice emphasizes teamwork, and the successful candidate will be expected to contribute positively to the office culture and support colleagues as needed.

Overall, this Dental Front Desk Receptionist position offers an excellent opportunity for individuals looking to advance their careers in dental administration within a reputable practice. The role combines interaction with patients, administrative duties, and insurance management, making it a well-rounded and rewarding job. Candidates seeking a respectful workplace with a supportive team, competitive pay, and a clear work schedule will find this role appealing. If you are a motivated, bilingual individual with a passion for dental healthcare administration, we encourage you to apply and join a team dedicated to providing outstanding patient care.

Job Requirements

  • High school diploma or equivalent
  • prior experience in dental front desk or administrative role preferred
  • fluency in English and Spanish
  • basic computer skills
  • ability to handle insurance billing and verification
  • excellent customer service skills
  • availability to work designated weekday hours

Job Qualifications

  • Fluency in English and Spanish
  • experience with Eaglesoft dental software is a plus
  • excellent communication and interpersonal skills
  • strong organizational abilities
  • experience in dental office administration preferred
  • ability to multitask and work under pressure
  • team player attitude

Job Duties

  • Answer phone calls promptly and professionally
  • schedule patient appointments and confirm them
  • bill patients accurately
  • send insurance claims and pre-estimates
  • verify patient insurance coverage
  • manage patient inquiries regarding billing and payments
  • utilize Eaglesoft dental software for patient record management

Job Criteria

Experience

No experience required


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