Food & Beverage Coordinator

Pflugerville, TX, USA|Onsite

Job Overview

Employment Type

Temporary

Work Schedule

Flexible

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Training and development opportunities

employee recognition programs

team events

flexible scheduling

Job Description

Typhoon Texas Austin is a renowned water park destination known for delivering a unique combination of fun, safety, and quality service to guests of all ages. As a dynamic and well-established entertainment venue, Typhoon Texas focuses on providing Good-Clean-Fun through well-maintained facilities, exceptional customer service, and a friendly atmosphere that embodies the spirit of Texas. This seasonal water park becomes a hub of excitement, featuring multiple food and beverage outlets that cater to a diverse range of visitors seeking delicious and refreshing options amidst their day of outdoor enjoyment. The park operates with a strong commitment to community values, safety standards, and the continuous improvement of guest experiences, ensuring that every visitor leaves with lasting memories and a desire to return.

The position of Food and Beverage Coordinator at Typhoon Texas Austin is a pivotal role within the food and beverage department, operating as a manager who oversees the daily operations of multiple dining and refreshment outlets throughout the park. This role is crucial to maintaining the high standards expected by the park and ensuring all outlets operate smoothly and efficiently. As a seasonal managerial position, the coordinator is responsible for managing labor, productivity, and compliance with safety and regulatory guidelines while fostering a culture focused on leadership and development. The Food and Beverage Coordinator plays a hands-on role, assisting with ordering, inventory, cleanliness, and delivering exceptional customer service.

The ideal candidate for this role is a proactive leader who thrives in a fast-paced environment and is dedicated to mentoring team members and leadership alike. They focus on developing and retaining talent, ensuring that every team member understands the importance of safety, cleanliness, and exceptional guest service. The Food and Beverage Coordinator ensures that all food and beverage locations are well-staffed, organized, and adhere strictly to Typhoon Texas standards. They are responsible for effective scheduling that complies with labor laws and budgetary constraints, verifying timecards, and managing inventory processes on a weekly and monthly basis. Additionally, the coordinator collaborates with other departments, including the warehouse team, to assist with deliveries and the safe handling of materials.

Customer service is a central aspect of this role; the coordinator ensures that guests receive excellent interactions and that any concerns are promptly and effectively addressed. They maintain comprehensive knowledge of the food and beverage items offered, point-of-sale systems, recipes, and applicable health, safety, and food service regulations. The position also demands proactive problem-solving skills, identifying operational or equipment issues and working collaboratively to implement effective solutions.

This role is seasonal and offers a unique opportunity to be part of a vibrant team dedicated to creating memorable experiences. The Food and Beverage Coordinator embodies Typhoon Texas's values, emphasizing intentionality, Texas friendliness, safety, cleanliness, and fun, thereby reinforcing the park's reputation as a top destination. Candidates passionate about leadership development, operational excellence, and customer satisfaction will find this role highly rewarding and stimulating.

Job Requirements

Must be 18 years of age or older
Must have or obtain a valid food handler’s permit and TABC certification
Must be able to stand and walk for extended periods of time
May be required to lift 25-50 lbs
May be required to work in various weather conditions, such as direct sunlight, high temperatures, or rain
Must be able to manage multiple priorities, meet deadlines, and perform responsibilities accurately with minimal supervision
Must be able to maintain confidentiality of private company and employee information
Must be able to multitask and remain flexible in a fast-paced environment
Must be able to communicate in a positive and professional manner and work well with others

Job Qualifications

High school diploma or equivalent
Previous experience in food and beverage operations or management preferred
Strong leadership and team management skills
Excellent customer service and communication skills
Ability to multitask and manage priorities in a fast-paced environment
Knowledge of health and safety regulations related to food service
Familiarity with inventory management and scheduling software
Ability to train and mentor team members effectively
Problem-solving skills and attention to detail
Ability to handle guest concerns professionally and calmly

Job Duties

Responsible for the overall operation of multiple food and beverage outlets as assigned
Collaborate with departmental leadership to ensure efficient operations of assigned outlets and ensure all outlets operate within established Typhoon Texas and departmental standards
Provide excellent customer service and effectively de-escalate guest concerns when needed
Ensure team members are properly assigned and completing daily checklists and cleaning tasks, as well as weekly deep cleaning and organizational duties
Complete daily and weekly restocking and cleaning tasks assigned by departmental management
Ensure each outlet's exterior areas, interior workstations, equipment, floors, windows, carts, coolers, freezers and any other supplies used are clean, organized, and properly sanitized in compliance with health department and Typhoon Texas standards
Responsible for scheduling team members and leadership, including generating, reviewing, and publishing schedules in compliance with labor laws and budget guidelines
Ensure all team member schedules comply with applicable labor laws
Review daily schedules in advance with the revenue admin and address any scheduling concerns caused by call-ins, scheduling errors, or projected attendance fluctuations
Verify and approve timecards for assigned team members
Responsible for completing the inventory process for the assigned outlets on a weekly and monthly basis
Assist warehouse with food and beverage deliveries, following all Typhoon Texas receiving requirements
Assist warehouse with safely transporting materials in accordance with Typhoon Texas procedures
Conduct pre-season and mid-season training in collaboration with leadership to ensure all team members receive accurate, up-to-date information, revise as necessary
Provide timely feedback to management regarding team performance and potential issues
Assist with ordering and inventory control, including counting, portioning, rotation, waste management, and adherence to recipe standards to control the cost of goods
Ensure all health and safety laws and regulations are followed
Conduct regular audits and ensure all team members follow Typhoon Texas and departmental procedures
Follow and enforce all Pyek Group and Typhoon Texas policies and procedures, including documenting and enforcing disciplinary actions as needed
Work with departmental leadership to support efficient food and beverage operations, team development, and team member growth
Solicit feedback from guests and team members and follow up on concerns appropriately
Maintain knowledge of all food and beverage items available for purchase and assemble items as needed
Proactively identify operational and equipment issues and collaborate to implement solutions including the monitoring and troubleshooting of equipment functionality and report issues promptly
Maintain knowledge of point-of-sale systems, recipes, and relevant labor, health, and food service laws and regulations
Embody Typhoon Texas’s moment making keys of intentionality, Texas-friendliness, safety, cleanliness, and fun throughout all departments
Assist with other responsibilities, roles, departments, or park locations as assigned