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Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
employee recognition programs
team events
flexible scheduling
Job Description
Typhoon Texas Austin is a renowned water park destination known for delivering a unique combination of fun, safety, and quality service to guests of all ages. As a dynamic and well-established entertainment venue, Typhoon Texas focuses on providing Good-Clean-Fun through well-maintained facilities, exceptional customer service, and a friendly atmosphere that embodies the spirit of Texas. This seasonal water park becomes a hub of excitement, featuring multiple food and beverage outlets that cater to a diverse range of visitors seeking delicious and refreshing options amidst their day of outdoor enjoyment. The park operates with a strong commitment to community values, safety... Show More
Job Requirements
- Must be 18 years of age or older
- Must have or obtain a valid food handler’s permit and TABC certification
- Must be able to stand and walk for extended periods of time
- May be required to lift 25-50 lbs
- May be required to work in various weather conditions, such as direct sunlight, high temperatures, or rain
- Must be able to manage multiple priorities, meet deadlines, and perform responsibilities accurately with minimal supervision
- Must be able to maintain confidentiality of private company and employee information
- Must be able to multitask and remain flexible in a fast-paced environment
- Must be able to communicate in a positive and professional manner and work well with others
Job Qualifications
- High school diploma or equivalent
- Previous experience in food and beverage operations or management preferred
- Strong leadership and team management skills
- Excellent customer service and communication skills
- Ability to multitask and manage priorities in a fast-paced environment
- Knowledge of health and safety regulations related to food service
- Familiarity with inventory management and scheduling software
- Ability to train and mentor team members effectively
- Problem-solving skills and attention to detail
- Ability to handle guest concerns professionally and calmly
Job Duties
- Responsible for the overall operation of multiple food and beverage outlets as assigned
- Collaborate with departmental leadership to ensure efficient operations of assigned outlets and ensure all outlets operate within established Typhoon Texas and departmental standards
- Provide excellent customer service and effectively de-escalate guest concerns when needed
- Ensure team members are properly assigned and completing daily checklists and cleaning tasks, as well as weekly deep cleaning and organizational duties
- Complete daily and weekly restocking and cleaning tasks assigned by departmental management
- Ensure each outlet's exterior areas, interior workstations, equipment, floors, windows, carts, coolers, freezers and any other supplies used are clean, organized, and properly sanitized in compliance with health department and Typhoon Texas standards
- Responsible for scheduling team members and leadership, including generating, reviewing, and publishing schedules in compliance with labor laws and budget guidelines
- Ensure all team member schedules comply with applicable labor laws
- Review daily schedules in advance with the revenue admin and address any scheduling concerns caused by call-ins, scheduling errors, or projected attendance fluctuations
- Verify and approve timecards for assigned team members
- Responsible for completing the inventory process for the assigned outlets on a weekly and monthly basis
- Assist warehouse with food and beverage deliveries, following all Typhoon Texas receiving requirements
- Assist warehouse with safely transporting materials in accordance with Typhoon Texas procedures
- Conduct pre-season and mid-season training in collaboration with leadership to ensure all team members receive accurate, up-to-date information, revise as necessary
- Provide timely feedback to management regarding team performance and potential issues
- Assist with ordering and inventory control, including counting, portioning, rotation, waste management, and adherence to recipe standards to control the cost of goods
- Ensure all health and safety laws and regulations are followed
- Conduct regular audits and ensure all team members follow Typhoon Texas and departmental procedures
- Follow and enforce all Pyek Group and Typhoon Texas policies and procedures, including documenting and enforcing disciplinary actions as needed
- Work with departmental leadership to support efficient food and beverage operations, team development, and team member growth
- Solicit feedback from guests and team members and follow up on concerns appropriately
- Maintain knowledge of all food and beverage items available for purchase and assemble items as needed
- Proactively identify operational and equipment issues and collaborate to implement solutions including the monitoring and troubleshooting of equipment functionality and report issues promptly
- Maintain knowledge of point-of-sale systems, recipes, and relevant labor, health, and food service laws and regulations
- Embody Typhoon Texas’s moment making keys of intentionality, Texas-friendliness, safety, cleanliness, and fun throughout all departments
- Assist with other responsibilities, roles, departments, or park locations as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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