Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee Discounts
Job Description
Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of customers daily across 15 countries. Rooted in service and united by a shared purpose, Aramark aims to create meaningful experiences for its clients and communities while fostering a positive work environment for its employees. The company emphasizes sustainability and social responsibility, striving to do great things for its partners, communities, and the planet. With a diverse range of services offered under various portfolios, Aramark continually seeks innovative solutions that elevate convenience, consistency, and excellence in all its operations. Aramark embraces diversity and inclusion, ensuring equal employment opportunities for all employees and applicants, and promotes a culture of respect and collaboration. The company values professional growth and development, providing employees with opportunities to nurture their talents and pursue career advancement within a supportive workplace environment.
The Portfolio Group, a distinguished part of Aramark's Workplace Experience Group, is dedicated to delivering seamless experiences across business environments from breakrooms to boardrooms. This team specializes in creating signature service offerings tailored to the unique needs of each business portfolio. Their goal is to build strong partnerships that exceed expectations and provide infinite solutions through a single trusted partner.
The Food Service Manager role within this group is a critical management position responsible for overseeing and enhancing dining operations where customers order prepared foods from menus. This role involves developing and implementing dining solutions that align with customer preferences and organizational standards. The Food Service Manager leads operational and team management aspects to ensure the delivery of high-quality food service experiences. This includes managing front-of-house operations in retail dining spaces such as cafeterias and residential dining facilities, in collaboration with the Food Service Director.
Key responsibilities include coaching and developing team members using Aramark's proven coaching model to maximize their potential and ensure engagement and productivity. The Food Service Manager fosters a positive work culture by recognizing and rewarding employee achievements, conducting daily team briefings, and ensuring compliance with safety and sanitation standards. They maintain effective client relationships by understanding client needs and communicating operational progress clearly and proactively.
Financial management is another core component of this role. The Food Service Manager ensures the accurate completion and maintenance of profit and loss statements and works diligently to meet financial targets set by both clients and the company. They actively adopt Aramark's operational processes and leverage performance metrics, data trends, and inventory management to enhance operational efficiency and improve profit margins.
This role also emphasizes productivity and operational excellence by following rigorous standards for food production quality, labor management initiatives, and cost controls. The Food Service Manager trains and supervises teams to maintain superior food quality and control measures. Additionally, compliance with workplace health, safety, wage, and hour regulations is strictly maintained to create a safe environment for customers, clients, and employees alike.
Working at Aramark means committing to continuous learning and adaptability, as job duties may evolve to meet the dynamic needs of the business environment. The Food Service Manager is expected to lead with energy, professionalism, and an unwavering commitment to delivering exceptional dining experiences. This position offers an opportunity to contribute meaningfully to a global organization focused on innovation, service excellence, and empowering its workforce to reach their fullest potential.
The Portfolio Group, a distinguished part of Aramark's Workplace Experience Group, is dedicated to delivering seamless experiences across business environments from breakrooms to boardrooms. This team specializes in creating signature service offerings tailored to the unique needs of each business portfolio. Their goal is to build strong partnerships that exceed expectations and provide infinite solutions through a single trusted partner.
The Food Service Manager role within this group is a critical management position responsible for overseeing and enhancing dining operations where customers order prepared foods from menus. This role involves developing and implementing dining solutions that align with customer preferences and organizational standards. The Food Service Manager leads operational and team management aspects to ensure the delivery of high-quality food service experiences. This includes managing front-of-house operations in retail dining spaces such as cafeterias and residential dining facilities, in collaboration with the Food Service Director.
Key responsibilities include coaching and developing team members using Aramark's proven coaching model to maximize their potential and ensure engagement and productivity. The Food Service Manager fosters a positive work culture by recognizing and rewarding employee achievements, conducting daily team briefings, and ensuring compliance with safety and sanitation standards. They maintain effective client relationships by understanding client needs and communicating operational progress clearly and proactively.
Financial management is another core component of this role. The Food Service Manager ensures the accurate completion and maintenance of profit and loss statements and works diligently to meet financial targets set by both clients and the company. They actively adopt Aramark's operational processes and leverage performance metrics, data trends, and inventory management to enhance operational efficiency and improve profit margins.
This role also emphasizes productivity and operational excellence by following rigorous standards for food production quality, labor management initiatives, and cost controls. The Food Service Manager trains and supervises teams to maintain superior food quality and control measures. Additionally, compliance with workplace health, safety, wage, and hour regulations is strictly maintained to create a safe environment for customers, clients, and employees alike.
Working at Aramark means committing to continuous learning and adaptability, as job duties may evolve to meet the dynamic needs of the business environment. The Food Service Manager is expected to lead with energy, professionalism, and an unwavering commitment to delivering exceptional dining experiences. This position offers an opportunity to contribute meaningfully to a global organization focused on innovation, service excellence, and empowering its workforce to reach their fullest potential.
Job Requirements
- Requires at least 1 year of experience
- Requires at least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain effective working relationships with other departments
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Qualifications
- At least 1 year of experience
- At least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain effective working relationships with other departments to unify food service experience
Job Duties
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure completion and maintenance of P&L statements
- Deliver client and company financial targets
- Adopt Aramark processes and systems, understand performance metrics, data, order and inventory trends
- Educate teams on key levers to improve margins
- Bring value through efficient operations, appropriate cost controls, and profit management
- Follow Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensure entire team is trained and able to implement
- Supervise team regarding production, quality and control
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations
- Lead the front of the house of the dining operation in conjunction with the Food Service Director
- Plan, direct, and coordinate food service activities to deliver a finished product to the customer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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