Director of Operations - Food and Beverage

Toyota Center in Houston, TX, is the iconic home of the NBA's Houston Rockets and a premier destination for the nation's top concerts and touring shows. This dynamic venue stands as a beacon in the sports and entertainment industry, hosting a wide array of high-profile events that captivate audiences from around the world. With its state-of-the-art facilities and a commitment to delivering exceptional guest experiences, Toyota Center is a landmark destination that consistently sets the bar for excellence in event hosting and venue management.

The venue partners with Levy, a leader in sports and entertainment hospitality renowned for redefining the fan experience. Levy is widely recognized as the market leader and a disruptor in its industry, celebrated for innovation and inclusivity. Their expansive portfolio covers award-winning restaurants, iconic sports and cultural venues, and prestigious national events such as the Super Bowl, Grammy Awards, US Open Tennis Tournament, and many major league all-star games. Twice honored as one of the 10 most innovative companies in sports by Fast Company and lauded by Forbes as a top employer for diversity, Levy fosters a culture where diversity and equal opportunity thrive.

The position of Director of Operations at Toyota Center represents a pivotal leadership role focused on orchestrating seamless venue operations and delivering world-class guest experiences. Reporting in partnership with the Vice President of Hospitality Strategy, this role demands a strategic thinker and proactive leader who can oversee all facets of venue operations from staffing and scheduling to safety compliance and event logistics. The Director of Operations plays a crucial role in managing cross-department collaborations involving security, concessions, vendors, and operational logistics, ensuring each event runs flawlessly and guests enjoy a memorable visit.

Furthermore, this leadership role encompasses financial stewardship with responsibilities for monitoring budgets and driving cost-effective operational solutions without compromising quality. The successful candidate will bring seasoned expertise in operations management within large-scale venues or hospitality settings and demonstrate strong team development capabilities and the ability to inspire high performance among staff. Flexibility to work nights, weekends, and holidays underscores the high-demand nature of this role, reflective of the evolving schedules tied to live events.

Levy embraces a work culture that values authenticity and the inclusion of diverse perspectives, making this role ideal for executives who are committed to fostering a supportive, growth-oriented team environment. With comprehensive benefits packages that include medical, dental, vision, life insurance, disability coverage, and retirement plans, Levy supports the well-being and professional growth of its associates. The company also offers generous paid parental leave, flexible time off, holiday pay, and wellness programs that emphasize a holistic approach to work-life balance.

In conclusion, the Director of Operations at Toyota Center is a critical leadership position within a renowned venue and hospitality company. It offers a unique opportunity to influence and elevate the guest experience at one of the most vibrant sports and entertainment centers in the country. Candidates who thrive in dynamic, high-energy environments and possess a passion for operational excellence and team leadership will find this role both challenging and deeply rewarding. As an equal opportunity employer, Levy encourages candidates from diverse backgrounds and experiences to apply, ensuring that all team members can contribute authentically and grow professionally in a vibrant and supportive setting.