Event Services Coordinator, Full Time

Oxnard, CA, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $28.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

flexible schedule

Job Description

The Catering and Events Department at our esteemed hotel is committed to delivering exceptional guest experiences by expertly managing catering services, coordinating diverse events, and negotiating with suppliers to ensure every occasion is conducted flawlessly. Our team thrives in a dynamic, fast-paced environment where attention to detail and customer satisfaction are paramount. We take pride in creating memorable experiences that not only meet but exceed the expectations of our valued clients, contributing to the hotel's reputation as a premier event destination.

As an Event Services Coordinator within this department, you will play a crucial role in the seamless executi... Show More

Job Requirements

High school diploma or GED
Minimum one year of hospitality-related experience
No management experience necessary
Zero percent travel requirement

Job Qualifications

High school diploma or GED
At least one year of experience in a hospitality-related role
No management experience required
Effective communication skills
Strong comprehension abilities
Proficient listening skills
Basic computer skills
Knowledge of customer service principles and practices
Numerical skills for basic math operations
Creative problem-solving abilities
Adaptability to changing workplace circumstances
Ability to build trust and engage respectfully
Customer focus and empathy
Commitment to high work standards
Strong planning and decision-making skills
Stress management proficiency
Professional knowledge relevant to event services

Job Duties

Lead and supervise relevant departments and staff during event execution
Proactively engage with clients to ensure a seamless and memorable experience
Plan and prioritize tasks efficiently to meet event objectives
Communicate promptly and effectively with both internal and external stakeholders through various channels
Exhibit a thorough understanding of event management systems, processes, and services
Address conflicts, negotiate solutions, and resolve customer complaints swiftly and professionally
Influence both internal and external clients positively through sales techniques
Evaluate and analyze issues to implement effective problem-solving strategies
Provide high-quality service by understanding guest needs and providing candid feedback and coaching to staff when necessary
Participate in site inspections and assist in the sales process as required
Fulfill additional duties as needed to meet business requirements
Maintain regular attendance

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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