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Sales and Catering Manager - Zachari Dunes on Mandalay Beach, Curio Collection by Hilton
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.00 - $28.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
The Zachari Dunes on Mandalay Beach, part of the Curio Collection by Hilton, is an exquisite hospitality establishment that combines the natural beauty of its beachfront location with the renowned quality and service of the Hilton brand. As a part of Hilton's Curio Collection, the property offers a distinctive and authentic experience, appealing to discerning travelers seeking a premium and unique stay. Hilton, established in 1919, is a global leader in the hospitality industry, known for its innovation, high standards of service, and commitment to delivering exceptional guest experiences worldwide. This property embraces the brand's legacy while providing a fresh... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in sales or catering sales preferred
- Ability to work flexible hours including evenings and weekends
- Strong organizational and time management skills
- Excellent communication skills
- Ability to build and maintain client relationships
- Must be proactive and dynamic in approach
- Must demonstrate professionalism and reliability
Job Qualifications
- Experience in catering sales or related sales roles
- Strong communication and interpersonal skills
- Ability to negotiate contracts and close sales
- Knowledge of event planning and coordination
- Familiarity with hospitality or hotel sales environment
- Problem-solving and decision-making skills
- Ability to manage complex social events
- Proficiency in customer relationship management
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating issues to determine the best solution
- Ensure high quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process
- Direct event logistics to affected departments and team members responsible for event execution
- Serve as the primary contact and be responsible for the client experience throughout event phases
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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