Sales and Catering Manager - Zachari Dunes on Mandalay Beach, Curio Collection by Hilton
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.00 - $28.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
The Zachari Dunes on Mandalay Beach, part of the Curio Collection by Hilton, is an exquisite hospitality establishment that combines the natural beauty of its beachfront location with the renowned quality and service of the Hilton brand. As a part of Hilton's Curio Collection, the property offers a distinctive and authentic experience, appealing to discerning travelers seeking a premium and unique stay. Hilton, established in 1919, is a global leader in the hospitality industry, known for its innovation, high standards of service, and commitment to delivering exceptional guest experiences worldwide. This property embraces the brand's legacy while providing a fresh and vibrant environment perfect for special events and social gatherings. The Zachari Dunes is an ideal venue for those looking to host memorable occasions with an emphasis on excellence and creativity.
This role presents an exciting opportunity for a dynamic and proactive Catering Sales Manager who is passionate about selling an all-new experience at The Zachari Dunes. The Sales and Catering Manager will play a crucial role in driving the business forward by developing market segments, soliciting new customer relationships, and negotiating business through proposals and contracts to successfully close sales. The position involves a creative approach to designing menus and events that maximize both revenue and the overall event experience. This role primarily handles complex social events, requiring a keen eye for detail and the ability to manage logistics seamlessly among various departments and team members. The manager will serve as the primary contact for clients, ensuring a high level of service consistently throughout all event phases, including contracting, pre-event, event execution, and post-event follow-up.
Essential functions include organizing, planning, and prioritizing tasks to meet goals, communicating efficiently with internal and external clients, and fostering strong client relationships. The ideal candidate will demonstrate profound knowledge of job systems, processes, and products while effectively resolving conflicts, negotiating, and influencing both internal teams and external clients. Problem-solving skills and timely decision-making are vital to succeed in this role. The manager will also participate in customer site inspections and assist with the sales process as necessary. Regular attendance and professionalism are expected at all times. The hourly salary range for this role is $25.00 to $28.00, dependent on experience and location. Working for Hilton offers the chance to be part of a global leader in hospitality, known for its tradition of excellence and the dedication to providing remarkable customer experiences by an outstanding team.
This role presents an exciting opportunity for a dynamic and proactive Catering Sales Manager who is passionate about selling an all-new experience at The Zachari Dunes. The Sales and Catering Manager will play a crucial role in driving the business forward by developing market segments, soliciting new customer relationships, and negotiating business through proposals and contracts to successfully close sales. The position involves a creative approach to designing menus and events that maximize both revenue and the overall event experience. This role primarily handles complex social events, requiring a keen eye for detail and the ability to manage logistics seamlessly among various departments and team members. The manager will serve as the primary contact for clients, ensuring a high level of service consistently throughout all event phases, including contracting, pre-event, event execution, and post-event follow-up.
Essential functions include organizing, planning, and prioritizing tasks to meet goals, communicating efficiently with internal and external clients, and fostering strong client relationships. The ideal candidate will demonstrate profound knowledge of job systems, processes, and products while effectively resolving conflicts, negotiating, and influencing both internal teams and external clients. Problem-solving skills and timely decision-making are vital to succeed in this role. The manager will also participate in customer site inspections and assist with the sales process as necessary. Regular attendance and professionalism are expected at all times. The hourly salary range for this role is $25.00 to $28.00, dependent on experience and location. Working for Hilton offers the chance to be part of a global leader in hospitality, known for its tradition of excellence and the dedication to providing remarkable customer experiences by an outstanding team.
Job Requirements
- High school diploma or equivalent
- Previous experience in sales or catering sales preferred
- Ability to work flexible hours including evenings and weekends
- Strong organizational and time management skills
- Excellent communication skills
- Ability to build and maintain client relationships
- Must be proactive and dynamic in approach
- Must demonstrate professionalism and reliability
Job Qualifications
- Experience in catering sales or related sales roles
- Strong communication and interpersonal skills
- Ability to negotiate contracts and close sales
- Knowledge of event planning and coordination
- Familiarity with hospitality or hotel sales environment
- Problem-solving and decision-making skills
- Ability to manage complex social events
- Proficiency in customer relationship management
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating issues to determine the best solution
- Ensure high quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process
- Direct event logistics to affected departments and team members responsible for event execution
- Serve as the primary contact and be responsible for the client experience throughout event phases
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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