Banquet Assistant Manager

Four Seasons Hotels and Resorts is a global luxury hospitality company renowned for delivering exceptional guest experiences through its dedication to quality, service, and innovation. Established over five decades ago, Four Seasons has developed a reputation as a leader in the hotel and resort industry, operating in key cities and exotic destinations around the world. The company is known for its commitment to personalized service, elegant accommodations, and creating memorable moments for guests. Four Seasons believes its success is powered by its people – a diverse and talented team devoted to growing both personally and professionally, fostering a culture that prioritizes respect, teamwork, and genuine care.

Located at the foothills of the scenic Santa Monica Mountains, Four Seasons Hotel Westlake Village offers an idyllic southern California retreat that fuses luxury with wellbeing. Nestled between Malibu's sunny beaches and Santa Barbara's renowned vineyards, this location provides guests with a family-friendly atmosphere, relaxation, and rejuvenation. The hotel is home to the Center for Health & Wellbeing, a premier destination for wellness offerings designed to nurture mind, body, and spirit. This elegant property embodies the laid-back yet sophisticated spirit of California living, offering a rich experience for visitors seeking refined hospitality and holistic wellness.

The Banquet Assistant Manager role at Four Seasons Hotel Westlake Village is integral to maintaining the hotel's high standards of service and guest satisfaction. This full-time position offers an attractive salary range of $81,000 to $86,000 annually and requires a hands-on leader who excels in managing banquet operations in a fast-paced environment. The role focuses on supporting and elevating the banquet team to deliver flawless, personalized event experiences, from intimate gatherings to large-scale celebrations. Working closely with banquet leadership and catering teams, the Assistant Manager ensures that all events are meticulously planned, organized, and executed with exceptional attention to detail. The position requires strong leadership skills to coach and mentor banquet staff, while maintaining operational efficiency, cost control, and quality assurance.

The Banquet Assistant Manager will engage directly with guests to foster positive relationships and quickly resolve any concerns, ensuring that every function meets or exceeds guest expectations. This role is essential for upholding the Four Seasons commitment to luxury hospitality, characterized by genuine care and meticulous service. A key component of the job involves managing labor and operating budgets, scheduling staff appropriately, and overseeing inventory control to ensure smooth banquet operations. The position also calls for maintaining high standards in facility upkeep and equipment functionality, contributing to an outstanding event environment.

Ideal candidates possess a college degree, preferably in hotel or restaurant management, along with one to two years of experience in an assistant management role within banquets or food and beverage operations. Candidates should be familiar with food and beverage service protocols, cost and labor control techniques, merchandising, maintenance practices, and relevant accounting processes. Proficiency in operating computer systems dedicated to food and beverage management is required, along with strong communication skills in English. Legal work authorization to work in the United States is mandatory.

Four Seasons Hotel Westlake Village offers a comprehensive benefits package that includes medical, dental, and vision health insurance, a company-matched 401(k) plan, complimentary stays at Four Seasons properties worldwide, and meals provided in the Wellness Cafe. Additional offerings include laundered employee uniforms, an employee assistance program, investments in wellbeing, life insurance, and complimentary on-site parking. Professional development is encouraged through training programs and tuition reimbursement, promoting career growth and continuous learning within a supportive work culture.

This role presents a wonderful opportunity to join a world-class luxury hotel that values its team members and offers an environment where hospitality professionals can thrive and make meaningful impacts. Committed to diversity and equal opportunity employment, Four Seasons invites qualified individuals from varied backgrounds to apply and contribute to creating extraordinary experiences for guests, residents, and partners alike.