Banquet Manager

Oxnard, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $46,200.00 - $71,500.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

company-paid disability insurance

Life insurance

Employee assistance program

Supplemental benefits

401(k) with match

Employee Discounts

Paid vacation

Paid sick time

Job Description

The hiring establishment is a reputable hospitality organization operating within the hotel sector, dedicated to providing exceptional guest experiences through superior banquet services. With a focus on delivering high standards of quality, service, and operational excellence, the company prides itself on creating memorable events while ensuring compliance with both local regulations and corporate policies. Recognized for its commitment to employee development and customer satisfaction, this hotel seeks a skilled Banquet Manager to oversee its banquet department’s daily operations. This is a full-time position offering competitive compensation along with comprehensive benefits.

The Banquet Manager role is crucial in shaping the customer experience and the financial success of the banquet services offered by the hotel. The individual in this role will supervise and direct all banquet associates including captains, servers, lead housemen, and housemen, ensuring a cohesive team effort towards excellence. Responsibilities include interviewing, hiring, scheduling, training, coaching, and conducting performance reviews while managing discipline and terminations as necessary. Daily operational oversight is a significant aspect of the role, involving supply management, reviewing set-up arrangements, and ensuring food and beverage preparation and service meet the established standards. The Banquet Manager must ensure strict adherence to Local Standard Operating Procedures (LSOPs), Standard Operating Procedures (SOPs), Banquet Event Orders, and safety regulations to maintain superior service quality and hospitality.

Further, this position requires direct customer engagement to review banquet event details, address any changes, resolve issues promptly, and ensure a flawless event experience from start to finish. Financial accuracy is essential, with duties including calculating and reviewing banquet checks, preparing service charges, and payroll reports for timely submission to the Accounting Department. Maintaining the sanitation and upkeep of banquet areas and equipment protects assets and ensures a high level of service quality. Regular attendance and availability are expected to maintain smooth operations. This role not only demands operational management but also strong leadership skills, excellent interpersonal communication, and the ability to manage multiple priorities effectively in a dynamic, customer-oriented environment. Strong organizational capabilities and attention to detail in financial reporting round out the key competencies needed for success in this position.

Job Requirements

More than two years of post-high school education
One to two years of relevant experience in banquet management or a related role
Experience overseeing staff event execution and daily operations within a hospitality environment
Familiarity with budgeting payroll and service charge reporting
Hotel experience preferred

Job Qualifications

More than two years of post-high school education
One to two years of relevant experience in banquet management or a related role
Experience overseeing staff event execution and daily operations within a hospitality environment
Familiarity with budgeting payroll and service charge reporting
Knowledge of Banquet Event Orders operational standards and safety procedures
Strong leadership and team management skills
Excellent customer service and interpersonal communication abilities
Strong organizational and problem-solving skills
Attention to detail in financial reporting and operational compliance

Job Duties

Supervise and direct Banquet associates including captains servers lead housemen and housemen
Interview recommend hiring schedule train develop coach and counsel staff manage performance reviews salary recommendations discipline and terminations as appropriate
Oversee daily Banquet operations including ordering and maintaining supplies reviewing set-up and ensuring food and beverage preparation and service meet standards
Ensure compliance with LSOPs SOPs Banquet Event Orders and safety regulations to deliver optimal service quality and hospitality
Meet with customers to review Banquet Event Orders address changes resolve issues and ensure a quality experience
Calculate and review Banquet checks for accuracy and present for customer signature
Prepare daily service charges and payroll ensuring accurate and timely reporting to the Accounting Department
Monitor and maintain sanitation and maintenance of Banquet areas and equipment to protect assets and service quality
Comply with attendance rules and maintain regular availability
Other duties as assigned