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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401(k) with match
Employee Discounts
Paid vacation
Paid sick time
Job Description
Hyatt Westlake is a distinguished hospitality establishment that forms part of the renowned Hyatt Hotels Corporation, known globally for its commitment to excellence and superior guest experiences. Located in a dynamic environment, Hyatt Westlake offers an array of services that cater to both leisure and business travelers, providing luxurious accommodations, fine dining, and event management services. Hyatt prides itself on maintaining the highest standards of service and hospitality, which enhances its global reputation as a leading hotel brand. The company culture encourages teamwork, continuous learning, and professional growth, which ensures a positive and inclusive workplace environment for all employees.
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Job Requirements
- Successful completion of a background check prior to employment
- More than two years of post-high school education
- One to two years of relevant experience in banquet management or a related role
- Familiarity with budgeting payroll and service charge reporting
- Experience overseeing staff event execution and daily operations within a hospitality environment
- Ability to manage multiple tasks and prioritize effectively in a fast paced environment
- Strong leadership and team management skills
- Excellent customer service and interpersonal communication abilities
- Knowledge of Banquet Event Orders operational standards and safety procedures
Job Qualifications
- More than two years of post-high school education
- One to two years of relevant experience in banquet management or a related role
- Experience overseeing staff event execution and daily operations within a hospitality environment
- Familiarity with budgeting payroll and service charge reporting
- Hotel experience preferred
Job Duties
- Supervise and direct banquet associates including captains servers lead housemen and housemen
- Interview recommend hiring schedule train develop coach and counsel staff manage performance reviews salary recommendations discipline and terminations
- Oversee daily banquet operations including ordering and maintaining supplies reviewing set up and ensuring food and beverage preparation and service meet standards
- Ensure compliance with LSOPs SOPs Banquet Event Orders and safety regulations to deliver optimal service quality and hospitality
- Meet with customers to review Banquet Event Orders address changes resolve issues and ensure a quality experience
- Calculate and review banquet checks for accuracy and present for customer signature
- Prepare daily service charges and payroll ensuring accurate and timely reporting to the Accounting Department
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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