Banquet Manager

Hyatt Westlake is a distinguished hospitality establishment that forms part of the renowned Hyatt Hotels Corporation, known globally for its commitment to excellence and superior guest experiences. Located in a dynamic environment, Hyatt Westlake offers an array of services that cater to both leisure and business travelers, providing luxurious accommodations, fine dining, and event management services. Hyatt prides itself on maintaining the highest standards of service and hospitality, which enhances its global reputation as a leading hotel brand. The company culture encourages teamwork, continuous learning, and professional growth, which ensures a positive and inclusive workplace environment for all employees.

The role of Banquet Manager at Hyatt Westlake is pivotal in orchestrating all aspects of banquet operations. This full-time management position offers a competitive annual salary range of $70,000 to $75,000 and involves overseeing daily operations in the banquet area to ensure an exceptional guest experience and operational excellence. As the Banquet Manager, you will lead a team of banquet associates including captains, servers, lead housemen, and housemen. Your responsibilities include supervising the staff, managing schedules, recruiting and training new employees, and conducting performance reviews. This role also entails close attention to operational details such as overseeing the preparation and service of food and beverages, managing banquet supplies, and ensuring compliance with safety and operational standards.

In this capacity, you will also be the key contact for clients, reviewing Banquet Event Orders to guarantee that events meet client expectations and standards. You will manage financial aspects including the accuracy of banquet checks and payroll reporting, which directly impacts the financial health of the banquet services. Furthermore, the role requires ensuring that the banquet areas and equipment remain maintained and sanitized to uphold service quality and protect Hyatt's assets. This position demands a proactive, detail-oriented leader who excels at multitasking in a fast-paced environment and can foster a strong, service-oriented team. The role requires a minimum of 1-2 years of relevant banquet management experience, preferably within a hotel setting, and more than two years of post-high school education. Hyatt Westlake is committed to an equal opportunity workplace and values diversity, ensuring fair treatment in all employment practices.